Ratings based on 2,467 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
It’s located right off the highway, and is a 19 minute drive from most interesting local places and Disneyland.
Otherwise, don’t expect the staff to clean your room if you’re gone all day, don’t expect to get the room you book, don’t expect anything from your booking besides the number of nights you book. Even that I would double check.
The front desk staff is friendly for the most part. Juan is helpful and cares.
by A verified traveler from Bakersfield
Posted 2 Dec 2024
I’ve stayed at this location 3 times now and will continue to stay here wherever I’m in town, close to shops and restaurants and the facility is just awesome no complaints 👍
Comment from Hotel Management
2 Dec 2024 by Front Desk Agent, Hotel Management
Thank you for your feedbackSee you soon!
by A verified traveler
Posted 1 Dec 2024
The hotel is very basic. The internet didn’t work at all
Comment from Hotel Management
2 Dec 2024 by Front Desk Agent, Hotel Management
We appreciate your feedback
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Juan , Hotel Management
Hello Celes, thank you for your review. We are glad you enjoyed your stay with us. We look forward you book with us in the future
by A verified traveler
Posted 1 Dec 2024
Love the staff! Super nice and accommodating. Also, love that they have transportation to Disney
Comment from Hotel Management
2 Dec 2024 by Front Desk Agent, Hotel Management
Hello Maria, thank you so much for your review. We are glad you enjoyed your stay with us and hope you book with us in the future.
by A verified traveler
Posted 1 Dec 2024
It’s in a pretty shabby state. Oh and no fridge in room is a major inconvenience. The front desk staff is great though. Really nice people. Not the cleanest room and the shower is on its last legs and the toilet runs and runs, you gotta keep wiggling the handle. Seems like something they should fix
Comment from Hotel Management
2 Dec 2024 by Front Desk Agent, Hotel Management
We appreciate your feedback
by A verified traveler
Posted 29 Nov 2024
Everything about this hotel was perfect! Breakfast was always good, the parking was spacious but the main thing was the staff in this place were amazing they are super friendly and always there to help. JUAN was the main man! Amazing customer service skills and had good recommendations for things to do. If you do go make sure to hit up juan!
Comment from Hotel Management
30 Nov 2024 by Juan , Hotel Management
Hello Zeshan, thank you for your review. We are glad you enjoyed your stay with us. We look forward for you booking with us in the future.
by A verified traveler
Posted 29 Nov 2024
Roach found in hotel , very rundown , pictures were deceiving .
Comment from Hotel Management
30 Nov 2024 by Juan , Hotel Management
Hello carina, thank you for your review . We are terribly sorry for the inconvenience , we are aware that our hotel is an old fecality but we are currently working on all issues with the hotel. We hope you book with us again in the future.
by A verified traveler
Posted 27 Nov 2024
Enjoyed my stay looking forward to another stay
Comment from Hotel Management
28 Nov 2024 by Front Desk Agent, Hotel Management
Thank you Rachel for your review. We are glad you enjoyed your stay with us and we look forward for you booking with us in the future. .
by A verified traveler
Posted 25 Nov 2024
The photos of the property are misleading. The hotel is old and worn and has definitely see better days. The staff are very helpful and friendly, and the cleaning staff do the absolute best job possible, but the carpets are old, there is a faint smell of mold in the bathroom because there is no fan, and generally the hotel isn't as nice as I expected a Howard Johnson hotel to be.
Comment from Hotel Management
29 Nov 2024 by Front Desk Agent, Hotel Management
We appreciate your feedback, It will help us to improve our staff, facilities and services
