Ratings based on 725 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Sep 2024
The Claire restaurant provided excellent food and service. Your location by the train station made travel so easy. Your desk service/hospitality was also excellent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024
5 out of 5
by A verified traveler

Excellent stay and amazing service.

Posted 19 Aug 2024 on Hotels
From the moment I arrived at the hotel the staff was amazing. Helpful and accommodating. Everything was clean and comfortable. Multiple restaurants at the hotel and right across the street from the train station with many more restaurants and shopping. Will ability stay again.
3 out of 5
by A verified traveler

Posted 28 Jul 2024
Had a problem with Expedia booking’s email and it said
5 out of 5
by A verified traveler

Smooth process

Posted 31 May 2024 on Hotels
Easy check in and they validate parking to where it’s only ¥800/noght
5 out of 5
by A verified traveler

Posted 28 May 2024 on Orbitz
GREAT LOCATION AND CONVINIENT TO ACCESS
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 10 Jan 2024
I’ve been going to this hotel for years. I took the cheapest room this time, which said it was noisy, but it wasn’t at all! Bathroom is quite wide, bed is comfortable, and it was really quiet. Staff was wonderful and very accommodating. It’s an older hotel that is quite famous in that area. Definitely would stay again.
3 out of 5
by A verified traveler

Posted 6 Jan 2024
Good location, very clean and comfortable.
4 out of 5
by A verified traveler

Posted 25 Nov 2023
It’s really good and nearby everything. Too bad that we only spent a night in this city.
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