Ratings based on 312 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
We like the room being well equipped. Just like the motto says “Your Second Home”.
Comment from Hotel Management
24 Nov 2024 by Minn Umeda-North, Hotel Management
Thank you for staying at our hotel and for taking the time to write a review. We are very pleased to hear that you were satisfied with our facilities and that you had a pleasant stay. Your direct words and suggestions are most precious to us and are a source of encouragement for us at the hotel. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 11 Nov 2024
The best place I’ve stayed my entire trip to Japan. Safe and large place, very clean
Comment from Hotel Management
12 Nov 2024 by minn北梅田, Hotel Management
Thank you so much for your kind words! We are thrilled to hear that our accommodation was the best place you stayed during your trip to Japan. It's wonderful to know that you felt safe and enjoyed the spacious and clean environment. We hope to welcome you back in the future!
by A verified traveler
Posted 31 Oct 2024
We had no hot water our entire stay so we showered in the coldest water everyday. First time using the shower handle, there was a strand of white hair. There’s also a weird mirror right in the middle of the shower, very off putting to where it would be position (private area). Made me feel uncomfortable.
The bed was uncomfortable and there wasn’t much room to walk around without stepping on the bed since it was on the floor. For some reason I had the impression it would be a regular bed frame.
The only good thing was location.
Comment from Hotel Management
2 Nov 2024 by minn北梅田, Hotel Management
Thank you very much for sharing your valuable feedback regarding your recent stay with us.Concerning the issue with hot water, please note that our rooms are equipped with a hot water panel, and hot water becomes available once the power is turned on. Additionally, our cloud reception staff is available 24/7 to assist with any issues you may have. You can reach us via the tablet in your room, and we will respond as swiftly as possible. We sincerely apologize for any inconvenience this may have caused you despite these measures.We also regret that the cleanliness and mirror placement in the shower were not up to your expectations. Please accept our apologies for any discomfort this may have caused. Your comments on the bed and room layout have been noted, and we will use your feedback to improve our services.We are also delighted to hear that you enjoyed our location. We will continue to do our best to provide you with a more comfortable and satisfying experience during your next stay. We look forward to welcoming you back again.If you have any other questions or requests, please feel free to let us know.
by A verified traveler
Posted 25 Aug 2024
Is convinced to go anywhere, and the room is huge and comfortable
Comment from Hotel Management
26 Aug 2024 by Minn Juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are delighted to hear that you were satisfied with our location and the quality of our rooms and that you had a pleasant stay. Your direct words and comments are most valuable to us and are a source of encouragement for us at the hotel. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Minn Juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. If there is anything we can do to make your stay more comfortable, please do not hesitate to contact us. Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 15 Aug 2024
We really like this clean and compact hotel. The location is also great for shopping and transportation.
Comment from Hotel Management
15 Aug 2024 by Minn Juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. We would also like to thank you again for your comments on our facilities and services. Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again
by A verified traveler
Posted 1 Aug 2024
距大阪站10-12分鐘路程，距福島站約8分鐘路程
距離不算是最方便，但酒店對面有便利店，沿路向大阪站有兩間餐廳. 有著大房間，微波爐，煮食爐洗衣機和浴室乾燥機，對家庭旅客是相當適合
Comment from Hotel Management
2 Aug 2024 by Minn Juso, Hotel Management
感謝您入住我們的酒店並發表評論。我們很高興聽到您在我們這裡過得愉快。我們也要再次感謝您對我們的設施和服務的評論。客人的直接評論和評論對我們酒店來說是最有價值的，也是一種鼓勵的來源。 我們將繼續努力成為一家深受大家喜愛的酒店，期待您的持續惠顧。我們衷心期待您的再次光臨。
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Minn Juso, Hotel Management
Thank you very much for your stay at our hotel and for taking the time to write a review. We are very happy to hear that you had a pleasant stay with us. If there is anything that you would like to mention, please do not hesitate to let us know. Your direct words and suggestions are most precious to us and are a source of encouragement to us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by minn十三, Hotel Management
この度は当ホテルにご宿泊いただき、また口コミを投稿してくださり誠にありがとうございました。そして今回のご宿泊ではご期待に沿えず申し訳ございませんでした。具体的にどの点がご満足いただけなかったのかをお知らせいただけますと、大変ありがたく存じます。お客様のご意見をもとに、サービスの向上に努めてまいります。今後、お客様に再度ご利用いただける機会がございましたら、より良いサービスを提供できるようスタッフ一同努力してまいります。何卒よろしくお願い申し上げます。
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
24 Jul 2024 by minn十三, Hotel Management
この度は当ホテルにご宿泊頂き、また口コミを投稿して頂き、誠にありがとうございました。これからもお客様に快適にお過ごしいただけるようスタッフ一同努力して参りますので、またのお越しをお待ちしております。この度はありがとうございました。
