Ratings based on 43 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Don't stay here, worst service in Japan
Posted 11 Jul 2019 on HotelsAbsolute worst service, they would not help us, treating our family like we we're invisible, it's inhumane. We stayed for over 9 days and yet they just left us to live or die on our own. They only give you 4 paper plates, and 4 disposable chopsticks, almost everyday we ran out and they would not bring any until 2-3 days later. When we ran out of shower gel, asked them to bring more, yet when we returned at night there was none. We couldn't even shower! I complained and ask them to come ASAP, but they took 2 hours to reply and then said no one will come, by then it was way past mid-night. So we couldn't even shower, and it was a huge waste of time to even try and complain because they would take hours to reply. If you wanted to call the emergency line, which we did, they were useless and would not help you either. Also the cleaners would not take out the trash, unless you moved the trash to the door, if you forgot then too bad. They would come into the house and just ignore the trash bins. Also its super noisy upstairs, doesn't matter if we complain, because they end up complaining about you as well, so its either a problem with the design of the building or their customer service is just making excuses to shut you up.
Comment from Hotel Management
11 Jul 2019 by TRIP POD HIGASHI-HIE, Hotel Management
Thank you for using the accommodation and thanks for your review. and we would like to apologize to you about our response service. We will try to provide better service by reflecting your review and we'll try not to make you uncomfortable next time. Thank you.
by A verified traveler
Great
Posted 28 May 2019 on HotelsExactly how it was describe and instructions help a lot. Made you feel like home...definetly will rebook for future trips
Comment from Hotel Management
28 May 2019 by TATERU bnb, Hotel Management
Thank you for using TATERU bnb. Thank you for writing a review. I am very happy to hear that I want to make another booking. I am waiting for you to come to Fukuoka.
TATERU bnb
by A verified traveler
Posted 14 Apr 2019
Comment from Hotel Management
15 Apr 2019 by TATERU bnb, Hotel Management
Thank you for your feedback review. We hope you come and stay again!
by A verified traveler
Posted 2 Apr 2019
Very nice house. Clean n tidy. Location is about 5 minutes walk to Subway station.. and it takes 3 minutes to arrive fukuoka airport by subway.
Comment from Hotel Management
15 Apr 2019 by TATERU bnb, Hotel Management
Thank you for your feedback review. We hope you come Fukuoka and stay TATERU bnb again!
by A verified traveler from Itabashi-ku
Posted 3 Jun 2024
by A verified traveler
Posted 5 May 2024
２年ぶりに２度目の利用で家族４人で１週間滞在しました。
良かった点：東比恵駅に近いので福岡空港、博多駅、天神駅までアクセスしやすくとても良かったです。
写真通りの家具家電が揃っています。
悪かった点：ソファーの下や洗面所のタオル置き場の上などの見えないところの清掃が甘く、おそらく前の宿泊者の使用物が置きっぱなしでした。
前回利用時よりも布団やシーツにシミが目立つなぁという印象でした。
by A verified traveler
CP值很高的公寓套房
Posted 24 Jan 2024 on HotelsCP值很高，附近環境安靜，機能還算方便，臨地鐵站交通便利
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 19 Jan 2024
部屋に前の宿泊者のであろうお菓子などが落ちていたので、掃除機をかけましたが壊れていてつかえませんでした。なので、拭き掃除をしました。これからも、ぜひ利用をしたいので、清潔さにもっと力を入れてほしいです。ありがとうございました。アットホームな感じが好きでした。
by A verified traveler
Posted 8 Jan 2024
친구들끼리 여행온다면 호텔로 안가신다면 정말 강추하는 숙소 입니다!! 일본에서 자취하면 이런곳에서 하고싶다는 마음이 많이 들 정도로 너무나 일본의 집문화를 잘 담아놓은 숙소여서 만족했고 다음에도 후쿠오카를 온다면 여기서 묵고 가고싶네요!! 정말 좋습니다!
