Ratings based on 196 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2024
Good value overall, and the room was very spacious. The staff was great. The property is a bit dated, but it's no big deal. I like the retro style. FYI the pool is an additional fee per person.
Comment from Hotel Management
5 Sep 2024 by ザ・レジデンシャルスイート・福岡 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Posted 29 Feb 2024
by A verified traveler
Posted 20 Oct 2023
Awesome space for us. Clean, affordable, spacious!
by A verified traveler from Singapore
Posted 24 Jul 2023
I like that the rooms are large and comfortable.
Facilities are adequate and there is a Lawson's convenience store 50 metres from the hotel entrance.
Transport options are limited though.
There is a shopping mall about 10 mins walk away and the closest subway station direct to the airport is Nishijin Station about 1 km away.
Comment from Hotel Management
1 Aug 2023 by Reception Desk, Hotel Management
Thank you for choosing us as your accommodation.We’re looking forward to seeing you again if there's a possibility.Thank you.
by A verified traveler
Nice hotel with a few niggles in practicality
Posted 7 Feb 2022 on HotelsThis was sort of a week long staycation with my 6 year old daughter.
Check in was pretty easy, although there was confussion with breakfast for kids.My Hotels.com reservation said breakfast included for all occupants but the hotel said it didn't include kids.
The "apartment" room was spacious and nice and comfortable. It is old and the age showed, but it was very clean and tidy. The staff were very nice. The breakfast was really good.
The bad:
- The kitchen did not have ANY utensils...not even any plates and basic cutlery. They ALL had to be rented. Every other similar place I have been to in Japan and in other countries have had atleast plates. Only 4 glasses and 4 mugs were there..plus the water heater, single top stove, microwave and fridge. So if you are a traveller from a far, the kitchen is more or less useless and have to resort to renting everything or eating out of takeaway cartons.
- Despite several requests not to; we were loaded with plastic toothbrushes, and stuff on a daily basis. Even when we were willing to use a towel for more than just once and even if we hadn't used a towel it was taken away :(
- The property is right next to a fire station and a hospital nearby. There were ambulance sirens blazing all through the night and due to closeness of the expressway, etc...there were constant noise of loud exhaust cars and police car sirens. Sound proofing is pretty good but you still can hear the muffled sounds.
Overall...my my daughter and I loved it.
Comment from Hotel Management
9 Feb 2022 by ザ・レジデンシャルスイート・福岡, Hotel Management
Thank you for visiting our hotel.
However, we apologize for the inconvenience caused by cooking utensils and noise.
We will refer to the opinions we received in the future.
We look forward to seeing you again.
The Residential Suite Fukuoka front desk
by A verified traveler
Family trip in Fukuoka.
Posted 10 Aug 2021 on HotelsIt’s so comfortable and good. So relax and my family are feel like we are home and it’s clean. The service also is good and all staff are kind.
Comment from Hotel Management
11 Aug 2021 by Yamaguchi, Hotel Management
Thank you for staying at our hotel.
We are very happy to hear your compliments.
Also, thank you for posting a review.
We look forward to seeing you again.
by A verified traveler
Posted 11 Jul 2021 on Hotels
Comment from Hotel Management
12 Jul 2021 by フロント 福田, Hotel Management
この度は当館をご利用頂きまして誠にありがとうございます。
お客様の又のお越しを心よりお待ちしております。
by A verified traveler
awesome
Posted 31 Jul 2020 on Hotelsnice hotel, but far from the downtown
Comment from Hotel Management
23 Aug 2020 by The Residentialsuites Fukuoka , Hotel Management
Thank you for your stay and comment!
by A verified traveler
Great spot for business trip
Posted 24 Feb 2020 on HotelsI was in town on work and found the hotel excellent at the price point.
The only draw back is it’s a bit from the downtown area so if you are looking for close dinner options you will need to go to the nearby Mall.
Comment from Hotel Management
24 Feb 2020 by The Residentialsuites Fukuoka Kuroki., Hotel Management
Thank you for staying.
I am delighted to have been pleased with my stay at the hotel.
There are shopping malls and shopping streets 10 minutes walk from our hotel.
I recommend the restaurant there.
Please come to Fukuoka again.
We look forward to seeing you again.
Thank you very much.
