Ratings based on 927 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024 on Hotels
by A verified traveler
Posted 14 Dec 2023
Staff are friendly and helpful. Location is good to reach from the train station with walking distance. Facility is good. Room is kinda small but with the attractive price.
Comment from Hotel Management
22 Dec 2023 by Hotel WBF Grande Hakata, Hotel Management
Thank you very much for having stayed with us. We appreciate your comments. We look forward to your next stay.
by A verified traveler
Posted 9 Nov 2023
Clean and quiet. Within walkable distance from Hakata station.
Comment from Hotel Management
14 Nov 2023 by Hotel WBF Grande Hakata, Hotel Management
Thank you very much for having stayed with us. We appreciate your comments.We are improving the quality of our service.We look forward to your next stay.
by A verified traveler
Posted 6 Oct 2023
Breakfast was delicious and well worth the price. Staff were friendly and helpful.
Comment from Hotel Management
8 Oct 2023 by Hotel WBF Grande Hakata, Hotel Management
Thank you very much for your valuable feedback!We are glad that you enjoyed your stay at our hotel.We really hope to see you again on your next trip to Fukuoka.
by A verified traveler
Posted 14 Aug 2023
We stayed for 8 nights at the Wbf. We requested a quiet upper floor room. We were assigned a 14th top floor room that is 2 doors away from the elevator, and enroute to the women & men's public bath house and the free beverage room. The moment you leave the lobby, esp. in the summer, you go into an oven. The rooms are located in open motel type corridor with no air conditioning. What is worst, when it rained hard, the carpet of the corridor gets extremely damp. Wbf is a good 20 minutes walk from Hakata station. Adding the walk within that hugh station, you are walking 30 minutes one way and an hour round trip for transportation each time. During the hot summer, with 95 plus degrees temperature, hot corridor and time to slowly cool off your room after plugging in your key, it is not ideal for Westerners who are used to driving in an air conditioned car most of the time. If we went out twice, we would have spent close to 2 hours just being able to get to the right train & back. We will definitely look for a hotel closer to Hakata station since we ate most of our meals there. Some staff friendly and helpful, but on 2 occasions, 2 were unfriendly and did not want to help much. Wbf book lots of short term (1-3 days) group tourist so often here will be 20 tourist with luggage surrounding the lobby, not the best environment! The rather expensive breakfast with steak was not worth the money because at 8:30 am we could tell the steak had been sitting there a while. Not coming back!
Comment from Hotel Management
15 Sep 2023 by フロント, Hotel Management
Thank you very much for having stayed with us. We appreciate your comments.But we are terribly sorry for our service.We are trying to improve the quality of it as soon as possible.
by A verified traveler
Posted 3 Aug 2023
It was good. I liked the public bathtub, very nice and clean.
Comment from Hotel Management
2 Sep 2023 by フロント, Hotel Management
Thank you very much for having stayed with us. And we are happy that you were satisfied with our public bath.We look forward to your next stay.
by A verified traveler
Posted 13 Jun 2023
We always enjoy our stay at Wbf. The beds are comfortable and it's very clean. The friendly staff gave us a smooth check in experience.
Comment from Hotel Management
23 Jun 2023 by フロント, Hotel Management
Thank you very much for having stayed with us. We appreciate your comments.And we are happy that you enjoyed your stay in our hotel.We look forward to your next stay.Front desk,
by A verified traveler
Posted 18 Jan 2023
by A verified traveler
Posted 29 Dec 2022
This property suited our needs. However, the staff were not very knowledgeable about the surrounding area in order to answer questions.
Comment from Hotel Management
9 Feb 2023 by フロント, Hotel Management
Thank you very much for having stayed with us. We appreciate your comments.We look forward to your next stay.Front desk,
by A verified traveler
Posted 5 May 2022
Overall, average hotel for this price point.
Comment from Hotel Management
4 Jul 2022 by Hotel WBF Grande Hakata, Hotel Management
Thank you very much for your stay and your comment.
