Ratings based on 130 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
Room is big and clean
Comment from Hotel Management
6 Apr 2024 by Customer Service Team, Hotel Management
Thank you very much for choosing our hotel. We will continue to make every effort to ensure that our guests have a pleasant stay, and we look forward to your next stay.
by A verified traveler
Posted 25 Mar 2023
Good location, close to Canal City Mall. Easy to find at night. There is a patio area that allows for smoking outside on the property.
Check in was done via a website prior to arrival. Upon arrival, you would enter the lobby and use the tablet on the counter. The staff would answer and let you know the accommodation tax you'll need to pay before receiving your room number and key code for the door.
As for the room. It was a nice size room. The sheets and towels are clean and extra items you may need is done in the lobby. The large window allows natural light into the room. HVAC is not fully controllable and the window does open a couple of inches.
Before we checked out on the last day, we tend to check around the bed to make sure we did not drop anything. We noticed some dark stains on the foot of the bed, hidden under the sheets, and some spots on the wall by the windows. Other than this, the stay had been very nice.
Comment from Hotel Management
26 Mar 2023 by Customer Service Team, Hotel Management
Thank you very much for staying at our hotel. Thank you again for choosing our hotel out of many hotels.Thank you for providing us with detailed information about the check-in procedure.There are many restaurants in the vicinity of our hotel, where you can enjoy Fukuoka's specialties at night.However, we are very sorry that the stains on the walls did not meet your expectations. Thank you for your valuable feedback.We will take your comments into consideration for improvement.We will make every effort to create an environment that will satisfy our guests in the future. We sincerely look forward to welcoming you again.
by A verified traveler
Posted 27 Oct 2022
by A verified traveler
Posted 5 Nov 2024
キャナルシティに近くて便利
Comment from Hotel Management
6 Nov 2024 by Customer Service Team, Hotel Management
この度は当ホテルをご利用いただきありがとうございました。ごゆっくりお過ごしいただけたご様子で幸いでございます。今後とも快適にお過ごしいただけるよう努力して参ります。またのご利用お待ちしております。
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
25 Aug 2024 by ホテルカスタマーサポート, Hotel Management
この度は当ホテルをご利用いただき誠に有難うございました。またのお越しを心よりお待ちしております。
by A verified traveler
넓어서 좋아요,...
Posted 20 Aug 2024 on Hotels방은 크고 깨끗합니다. 나카스 강변의 조망도 아주 좋네요...다만 장기연박의 경우 수건이 하루치만 줘서 조금 불편했네요..전체즉으로는 아주 만족합니다.
Comment from Hotel Management
20 Aug 2024 by Customer Service Team, Hotel Management
이번에는 저희 호텔을 이용해 주셔서 감사합니다.이 호텔에서는 페이스 타올과 목욕 수건을 1 박의 숙박 인원수만큼 준비하고 있습니다. 또한 무료로 추가 수건을 사용할 수 없습니다.추가 수건을 원하시는 경우 유료 추가 수건 요청 양식에서 신청하시기 바랍니다.혼자서도 많은 고객에게 만족하실 수 있도록 직원 일동 노력하겠습니다. 앞으로도 많은 분들에게 선택되는 호텔을 목표로 매진해 나가겠습니다. 또 오시기를 진심으로 기다리고 있습니다.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by Customer Service Team, Hotel Management
Thank you for booking our hotel. We look forward to your next stay.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Hotel Customer Support Team, Hotel Management
この度は当ホテルをご利用いただき誠に有難うございました。またのお越しを心よりお待ちしております。
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Hotel Customer Support Team, Hotel Management
저희 호텔을 이용해 주셔서 감사합니다. 편안한 시간을 지내신 것 같아 다행입니다. 앞으로도 고객님께서 편안하게 지내실 수 있도록 노력하겠습니다. 다시 한번의 방문을 기다리겠습니다.
by A verified traveler
뷰도 좋고 교통도 편리해요
Posted 6 Jul 2024 on Hotels나카스강이 보이는 뷰가 너무 좋았고,
객실도 넓고 깨끗한 편이에요.
텐진 하카타 등 왠만한 곳은 도보로 가능한 거리라
여행하기 편했어요
Comment from Hotel Management
28 Sep 2024 by Customer Service Team, Hotel Management
저희 호텔을 이용해 주셔서 감사합니다. 편안하게 지내신 것 같아서 기쁘게 생각합니다. 앞으로도 고객님께서 편안하게 지내실 수 있도록 최선을 다하겠습니다. 다음에 또 오시길 진심으로 기다리고 있습니다.
