Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Room was a bit small and common areas could be in better condition (eg, hallways) but the service, location and amenities were great!
Comment from Hotel Management
10 Nov 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler
Posted 4 Nov 2024
It was alright
Comment from Hotel Management
10 Nov 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler
Posted 1 Nov 2024
Overall it is a great property except when one is a smoker……
Comment from Hotel Management
3 Nov 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler
Posted 14 Oct 2024
Good breakfast
Comment from Hotel Management
16 Oct 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler
Posted 3 Sep 2024
We have stayed at the Hotel Oriental Express hotel at Tenjin and this is basically more or less the same as that one except the rooms are a bit smaller. The location is very convenient which is only a short walk from the Nakasu-Kawabata station. There are also shopping close by like the Kawabata Dori and Donki, and it is actually within walking distance to Canal City as well. For the price we paid, I think this was good value
Comment from Hotel Management
5 Sep 2024 by Oriental Express Fukuoka Nakasukawabata, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler
Posted 20 Aug 2024
Good hotel for the price.
Comment from Hotel Management
20 Aug 2024 by HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler
Posted 26 Jul 2024
This hotel is completely over priced for what we received. Stained carpet in room, poor amenities and unfriendly reception staff.
Comment from Hotel Management
30 Jul 2024 by Oriental Express Fukuoka Nakasukawabata, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.Also, we appreciate for your gracious post.However, we apologize for the inconvenience caused by our staff’s mistakeWe will reconsider educational system of our staff, and we will make our best effort that the guests can spend the time comfortably.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler from Yokohama
Posted 18 Jul 2024
Comment from Hotel Management
8 Aug 2024 by ホテルオリエンタルエクスプレス福岡中洲川端, Hotel Management
ホテルオリエンタルエクスプレス福岡中洲川端にご宿泊を賜りまして、誠に有難うございます。又、ご丁寧な投稿をお寄せ下さいました事に併せて御礼申し上げます。今後もより一層、お客様に快適にお過ごし頂けます様、スタッフ一人一人鋭意、努めて参る所存でございます。又、機会がございましたら是非、当ホテルにお越し下さいませ。スタッフ一同、心よりお待ち申し上げております。ホテルオリエンタルエクスプレス福岡中洲川端宿泊部 支配人
by A verified traveler from Murrieta
Posted 16 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Oriental Express Fukuoka Nakasukawabata, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Oriental Express Fukuoka Nakasukawabata, Hotel Management
Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATA.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Hakata, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA NAKASUKAWABATARooms Department Manager
