Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Value for money
Comment from Hotel Management
20 Nov 2024 by HOTEL MONTE ERMANA FUKUOKA, Hotel Management
Thank you for staying here and sharing your review.It is pleasant to us to know that you felt good during your stay.We are trying to give good service all guests.If you have any chances to come here, we would like to see you again here.Regards,
by A verified traveler from Victoria
Posted 16 Sep 2024
Comment from Hotel Management
23 Sep 2024 by ホテルモンテエルマーナ福岡 宿泊課 , Hotel Management
Hung씨, 호텔 몬테 엘 마나 후코카입니다. 소중한 의견을 주셔서 감사합니다. 불쾌한 감정을 일으켜 드려 죄송합니다.
by A verified traveler
Posted 25 Jul 2024
I didn't like some of the other guests touching my laundry
Comment from Hotel Management
16 Sep 2024 by HOTEL MONTE ERMANA FUKUOKA, Hotel Management
Thank you for staying HOTEL MONTE ERMANA FUKUOKA.However, we are sorry that you felt bad during your stay.We should care customers' feelings more.If you have any chances to come JAPAN or FUKUOKA, we are looking forward to seeing you here again.Best Regards,Thank you.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Good location.
Comment from Hotel Management
15 Jul 2024 by Hotel Monte Hermana Fukuoka, Hotel Management
We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Hotel Monte Hermana Fukuoka
by A verified traveler
Posted 14 Jul 2024
Very near to the subway station. Walkable distance to Canal City. The hotel room I stayed in is also clean
Comment from Hotel Management
16 Jul 2024 by Hotel Monte Hermana Fukuoka, Hotel Management
Dear Berwin, thank you for sharing your positive feedback. We are delighted to hear that you found our hotel conveniently located near the subway station and within walking distance to Canal City. We strive to maintain clean and comfortable rooms for all our guests. We look forward to welcoming you back soon. Best regards, Hotel Monte Hermana Fukuoka
by A verified traveler
Posted 6 Jul 2024
The breakfast was great and the room is spacious.
by A verified traveler
Posted 21 Jun 2024
by A verified traveler from Northbrook
Posted 21 May 2024
The staffs were friendly and helpful. The things i didn't enjoy were the small from the smoking area near the elevators and crowded lobby and the dining room. The hotel must be popular with the tour groups, which caused the heavy traffic at these areas often. The hotel staff mentioned and advised me to give extra time to go to the breakfast, but we gave up the breakfast one of the days because there was a waiting line to be seated. I wish the hotel comes up some solutions when they have a large tour groups. The last thing i would like to mention that you need a pair of very comfortable shoes. You would need a lot of walking to stations and stores.
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 7 Apr 2024
It was a little dusty but bed and pillow were very comfortable.
