Ratings based on 941 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Mateo
Posted 8 Dec 2024
by A verified traveler
Posted 21 Nov 2024
When I opened the curtains of the only window in the room, all I can see is a dark wall of the closely erected adjacent building.
The view is totally blocked. Essentially it is the same as if the room has no window
Comment from Hotel Management
22 Nov 2024 by ホテルフォルツァ博多駅筑紫口１ くちこみ担当, Hotel Management
Thank you very much for staying at Hotel Forza Hakata Station Chikushi-guchi 1. "This stay was not satisfactory to our guests, and we felt that we lacked consideration for our guests." As a front desk staff member, I will try to be more polite in the future.
by A verified traveler
Posted 9 Nov 2024
This hotel is very close to Hakata Station. It is located at Chikushiguchi entrance. I highly recommend this if you want stay near by Hakata station.
Comment from Hotel Management
12 Nov 2024 by ホテルフォルツァ博多駅筑紫口１ くちこみ担当, Hotel Management
Thank you very much for staying the other day.We will continue to strive to become a hotel chosen by many people.If you come here again, please use our hotel.
by A verified traveler
Posted 2 Nov 2024
Black dots found on ceiling
Cockroach and sliverfish appeared in my room
They changed room for me and it’s much clean
Comment from Hotel Management
4 Nov 2024 by ホテルフォルツァ博多駅筑紫口１ くちこみ担当, Hotel Management
Thank you very much for staying at Hotel Forza Hakata Station Tsukushi-guchi 1."However, I am very sorry for making you feel uncomfortable about the guest room."We will share information with the cleaning staff and the person in charge of cleaning as soon as possible, and we will make efforts to thoroughly clean up and conduct a final check so that cleaning can be done to ensure that there are no defects and other details.
by A verified traveler
Posted 28 Oct 2024
A perfect location to stay if you need to be next the train station and all the amenities
Comment from Hotel Management
30 Oct 2024 by ホテルフォルツァ博多駅筑紫口１ くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.I am very pleased that you have liked us.I am happy if you can use the hotel again.
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 18 Oct 2024
The bed’s condition in my room is poor. I launched a complaint and request to change. The reacted immediately. The bed was much better after changing.
Comment from Hotel Management
27 Oct 2024 by ホテルフォルツァ博多駅筑紫口１ くちこみ担当, Hotel Management
Thank you for staying the other day.Based on your feedback this time, we will work hard to improve our service.I would appreciate it if you could stay at our hotel again without learning from this.
by A verified traveler
Posted 5 Oct 2024
Just a few minutes walk from Hakata Station with very good breakfast value made this choice a good one
Comment from Hotel Management
11 Oct 2024 by ホテルフォルツァ博多駅筑紫口１ くちこみ担当, Hotel Management
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 26 Sep 2024
The staff helping to keep the luggage was rude. We talked to her politely and asked to keep the luggage which is a very common request but she sounds impatient and unhappy. First time having this experience for such simple request
Comment from Hotel Management
29 Sep 2024 by ホテルフォルツァ博多駅筑紫口１ くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
by A verified traveler
Posted 25 Sep 2024
