Ratings based on 564 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
I I think the greatest strength of this hotel is that all the staff do their best for the customers until the end.
The spacious rooms, cleanliness, and stylish remodeling are already mentioned in many reviews. It was really great.
I booked a full board for meals, but I only enjoyed breakfast, so I don't have much to say about the food. It wasn't very diverse, but it was sufficient for breakfast, and both Western and Japanese food were good. (However, the French toast was not as good as other hotels, but the cappuccino was good.)
I have stayed at more than 10 hotels in Fukuoka, but the staff here were particularly friendly. When I checked out, I asked a staff to call to cancel a restaurant reservation and he helped me.
Also, when I picked up my luggage from the storage for hours and got into an Uber, two staffs came out to help me carry my luggage, so I didn't have to carry my heavy luggage.
I really remember how they continued to work hard for their customers even after check-out. I definitely want to visit again next time.
by A verified traveler
Posted 15 Jul 2024
This place is absolutely something special. It was so clean and puts you right in the middle of everything good in Fukuoka. Staff at this hotel were so friendly and went out of their way to make this a spectacular stay.
by A verified traveler
Very satisfied!
Posted 19 Jun 2024 on HotelsService was top class. Really friendly and accommodating staff. We thought only breakfast was included but the restaurant buffet was free of charge all day long.
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 21 Feb 2024 on Hotels
by A verified traveler
Posted 25 Jan 2024
by A verified traveler
Posted 8 Jan 2024
Very nice hotel and facilities are new
by A verified traveler
Posted 29 Dec 2023 on Hotels
We enjoyed the unique design elements of the hotel, as well as the extra bonus of all meals being included. The room was comfortable and the food tasty. Location is convenient to shopping and dining, if you choose to eat out for a change of pace.
by A verified traveler
Posted 2 Dec 2023
Excellent choice. Interesting modern architecture and simple luxury. You will not go wrong here.
by A verified traveler
Posted 25 Nov 2023
Great quality hotel and staff. Quite luxurious.
