Ratings based on 350 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Check-in staff service is good, but room cleaning service has room to improve. Other parts are ok.
by A verified traveler
Posted 19 Jun 2024
This place is great- make sure you have time to spend in the hotel using the baths and relaxation amenities. The views are beautiful- impeccable dining options. This is a great spot to recover from lots of travel and begin again!
by A verified traveler
Posted 6 Apr 2024
The views from the room were amazing. Small balcony for evening views of Fukuoka. Dining was excellent!
by A verified traveler
Posted 8 Dec 2023
Excellent restaurant with fantastic quality of good. Very comfortable, quiet rooms. Room service available. Hotel also had a shop and coffee shop. Very stylish and comfortable decor.
Only thing I didn’t like was the very loud music playing in the communal areas, and the piped music played in the corridors at night, which kept me awake!
by A verified traveler
Posted 26 Jun 2022 on Hotels
by A verified traveler
Posted 3 Dec 2019 on Hotels
by A verified traveler
Posted 10 Aug 2019
다다미방 숙박함. 한국인 직원 상주하고있어서 커뮤니케이션엔 큰 문제 없음. 새벽에 당직서는 직원이 마침 한국분이셔서 관광지 물어보니 지도 펼쳐놓고 관광할만한곳 다알려주심. 방도 깔끔하고 사우나도 깔끔함(투숙객 무료) 역까지 무료 셔틀버스 다님.
by A verified traveler
Posted 27 Jul 2019 on Hotels
by A verified traveler from Fukuoka, jp
Posted 5 May 2019
Equipments are excellent. Japanese type room was spacious and comfortable with a fragrance of new “Tatami mats”.
by A verified traveler
Secluded Hotel with Comfortable Bed
Posted 8 Apr 2019 on HotelsPros:
+Staff are very accommodating
+Beautiful views
+Comfy bed
+Large room
+Very delicious breakfast buffet
+Hotel restaurant Koyomi was very delicious
+Extremely comfortable hotel pajamas
Neutrals:
•Location is relatively secluded. There are 3 bus lines about a 5 minute walk from the hotel, that can get you close to wherever you probably want to go. I chose the location based on where my friends live, but if I were a typical tourist, the location could be a nuisance.
•I didn't think the public bath was anything special, but it is still nice to have.
Negatives:
-The room's carpet had all these bleach spots on it, which kind of weirded me out.
-The lack of free outlets in the room.
-The bedding had spots on it, and a ball of black lint. I expected more based on the atmosphere the hotel exudes.
-The tea/coffee machine wasn't fully cleaned.
-I also dislike pod-coffee/tea machines as the one that was in my room as the pods are terrible for the environment. The tea wasn't great quality/taste.
(-I vaguely remember being annoyed at the wifi speed and switching to my own wifi.)
Based on what I had planned in Fukuoka, the hotel was an overall good fit for me. I would probably stay there again because despite the small issues with the room's cleanliness, I enjoyed my stay there. I do think that there is room for improvment though.
