Ratings based on 209 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
by A verified traveler
Posted 3 Oct 2024
The breakfast came out really slow. Keep ask the staff not to forget your order
by A verified traveler
駅近浴場ありコスパよし
Posted 14 Aug 2024 on Hotels共用のお風呂があったのでここにした。カプセルタイプだったが、価格も安いし博多駅にも近いので満足。ただカプセルルームは掛け布団はあるものの少し暑かったのでもう少し涼しければ気持ちよく寝ることができた。周りの音もほとんど気にならなかった。
by A verified traveler
Posted 24 Jul 2024
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by A verified traveler
Posted 12 May 2024 on Orbitz
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy.
The cubicles are like rooms but very small for comfort.
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Posted 15 May 2023
Han is the best, please treat her well!
by A verified traveler from Beppu
Posted 30 May 2019
Beautiful shower room. And clean bedroom. However it's quite hot inside and the fan volume is not that good. I hope there will be an ac inside.
by A verified traveler
Posted 30 Mar 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by HEARTS 水野, Hotel Management
この度はHEARTSカプセルホテル＆スパをご利用いただき誠にありがとうございます。
お忙しい中ご投稿頂き、重ねて御礼申し上げます。
今後もお客様に快適にご利用頂く為に施設内の改善等に努めさせて頂きます。
お客様のまたのご利用をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 23 Feb 2019 on Hotels
Comment from Hotel Management
2 Mar 2019 by HEARTS﨑元, Hotel Management
この度はお忙しいところご投稿頂き誠にありがとうございます。
今後ともHEARTSカプセルホテル＆スパをよろしくお願いいたします。
