Ratings based on 668 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Great location, spacious room and buffet breakfast but I lost my item in my room and it was not found yet so it’s one of the reason why I don’t like it. I believe the cleaner might keep it.
4 out of 5
by A verified traveler

Posted 11 Nov 2024
It was a decent stay, but too many rules & restrictions made the stay rather inconvenient in a way...
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Good business hotel
5 out of 5
by A verified traveler from Bentonville

This traveler left a rating score only Posted 25 Oct 2024
4 out of 5
by A verified traveler

Posted 28 Sep 2024
It was nice, but too expensive.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Very nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2024
5 out of 5
by A verified traveler

Posted 11 Aug 2024
The only thing that I had to get used to was the step I had to take to get into the bathroom. The bathroom floor was a step higher than the room floor.
4 out of 5
by A verified traveler

Posted 9 Aug 2024 on Orbitz
Is very close to Hakata station, the lobby/area is pretty and the public bath facilities are quite nice. The main problems we had were with check-in - the passport scanners do not work properly so it took longer than usual and was kind of frustrating. Also the room's air conditioning is weak, it took quite a while to get my room cool (in a hot summer). Service was good overall though and the staff was great.