Ratings based on 1,033 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
It was close enough to Hakata station. Room was small but enough for one person. The walls were very thin.
by A verified traveler
Posted 18 Nov 2024
Staff were extremely helpful. Hotel is very close to shinkansen and subway
by A verified traveler
Posted 7 Nov 2024
by A verified traveler from Mandaluyong City
Posted 4 Nov 2024
by A verified traveler
Posted 14 Oct 2024
Overall it was good* I recommend it
by A verified traveler
Posted 14 Oct 2024
Conveniently located near Hakata bus and train station. Good clean hotel at a great price.
by A verified traveler from Burnaby
Posted 13 Oct 2024
Very close from the train station, 5 minutes walking distance. There are 3 APA hotels nearby the area, make sure to check the exact location. The room comes with all the amenities. TV comes with all the movie channels plus so many Adults X-rated movies in case you get bored lol. This hotel is in the East side of Hakata station. If you go to the West side exit, it is way busier and there are 3 malls inside the station. So many dining options, theyre opened until 11-12 pm inside the Kitte building. The 2 -top floors and 2-lower floors have many dining options. Very close to go to the Canal city from the Hakata station. I like that they give 2 pillows. Maybe they can be a little more green by putting a basket outside the door to put all the towels and paper cups, instead of hanging all of them with a plastic bag by the door. Also maybe don’t need to put the disposable toothbrushes in the bag for everyday. Also the bathrobe maybe don’t need to be in the bag for everyday (cause some people don’t go to the onsen everyday). Some items maybe can be placed by the lobby for those who needs more. I just think that Japan hotels need to participate in making the world more green and eco friendly. I like that they put the spa stuff like face cleansing and etc in the envelope by the lobby. The hotel is very crowded all the time and elevator sometimes takes awhile. Theres also a swimming pool on the rooftop with great view and a nice lounge/bar. The onsen is great after a long day.
by A verified traveler
Posted 13 Oct 2024
Handy location Near Hakata station but the too was very small even for one person
by A verified traveler
Posted 8 Oct 2024
There are 3 kinds of public baths and I really enjoyed them! I didn't try breakfast, but it looked very good. The location is very convenient and I highly recommend this hotel.
by A verified traveler
Posted 7 Oct 2024
Overall the property, location and staff were excellent. Love the quiet and clean hot spring facility since I was the early bird every morning. Only improvement for this hotel, is time to upgrade the mattress in the rooms. Room that we stayed in the mattress was sagging (being over used?) on the bedside edge.
