Ratings based on 351 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2024
The lady staff ( Kumamoto? )on duty on 9th night and 10th Nov morning was very friendly, patient and professional in handling the queries and check in/out procedures. The hotel is a good budget hotel brand locally but i am giving 4 stars only so that 5 stars can be given to "staff and services" option to thank this staff for her excellent services.
Comment from Hotel Management
11 Nov 2024 by Front Yamamoto, Hotel Management
Thank you very much for staying at APA Hotel Hakata Gion Ekimae.We are very happy to hear that you were satisfied with our staff's service and other aspects of your stay with us.Encouraged by the feedback we have received from our guests, we will continue to strive to improve our services to ensure your continued satisfaction.We would like to thank you again for your valuable contribution and look forward to welcoming you back to our hotel.Front desk Yamamoto
4 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by フロント 木原, Hotel Management
この度はアパホテル〈博多祇園駅前〉にご宿泊いただき、誠にありがとうございます。またお忙しい中、クチコミへご投稿いただき、重ねて感謝申し上げます。今回のご宿泊では、ごゆっくりとお過ごしいただけましたでしょうか。お客様により一層ご満足してご宿泊いただけるように、これからもサービス向上に取り組んで参ります。またお近くにお越しの際には当館をご利用くださいませ。お客様のまたのご利用を心よりお待ちしております。
3 out of 5
by A verified traveler

Posted 17 Sep 2024
It’s an average hotel, so I understand. My room happened to have a bit of wet smell and the cleanliness was ok with some dust here and there. Location was good, about 10min from Hakata station which I like, and not too far from Nakasu area.
Comment from Hotel Management
17 Sep 2024 by Kihara / Receptionist, Hotel Management
This time, thank you for staying at APA Hotel Hakata Gion Ekimae.In addition, I appreciate your review you spent writing although you are busy.I am very happy to hear that you were satisfied with your stay. I hope you had a great time in our hotel. All the staff will continue to work on improving our services.If there is an opportunity to come around Hakata area again, please select and use our hotel. I am looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 17 Sep 2024
Great for solo
Comment from Hotel Management
17 Sep 2024 by Kihara / Receptionist, Hotel Management
This time, thank you for staying at APA Hotel Hakata Gion Ekimae.In addition, I appreciate your review you spent writing although you are busy.I am very happy to hear that you were satisfied with your stay. I hope you had a great time in our hotel. All the staff will continue to work on improving our services.If there is an opportunity to come around Hakata area again, please select and use our hotel. I am looking forward to seeing you again.
3 out of 5
by A verified traveler

Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by フロント 諸熊, Hotel Management
この度はアパホテル〈博多祇園駅前〉にご宿泊いただきまして誠にありがとうございます。ご滞在中ご満足いただけたご様子で大変嬉しく存じます。今後もより一層サービス向上に努めて参ります。また近くをご利用の際は是非当館をご利用くださいませ。またのお越しをスタッフ一同心よりお待ちしております。
3 out of 5
by A verified traveler

Posted 22 Aug 2024
Comment from Hotel Management
24 Aug 2024 by フロント 神原, Hotel Management
この度はアパホテル〈博多祇園駅前〉にご宿泊いただき、誠にありがとうございます。またお忙しい中、クチコミへご投稿いただき、重ねて感謝申し上げます。今回のご宿泊では、ごゆっくりとお過ごしいただけましたでしょうか。お客様により一層ご満足してご宿泊いただけるように、これからもサービス向上に取り組んで参ります。またお近くにお越しの際には当館をご利用くださいませ。お客様のまたのご利用を心よりお待ちしております。
4 out of 5
by A verified traveler

Posted 15 Aug 2024
Good location
Comment from Hotel Management
16 Aug 2024 by Front Nagafuchi, Hotel Management
Thank you very much for staying at APA Hotel Hakata Gion Ekimae.We hope you had a relaxing time during your stay.We will continue to strive to improve our services so that our customers will be satisfied.Please use our hotel again when you visit Fukuoka.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 13 Aug 2024
Comment from Hotel Management
14 Aug 2024 by フロント 木原, Hotel Management
この度はアパホテル〈博多祇園駅前〉にご宿泊いただき、誠にありがとうございます。またお忙しい中、クチコミへご投稿いただき、重ねて感謝申し上げます。今回のご宿泊に関しまして、ご満足いただけたご様子で大変嬉しく思います。これからもサービス向上に取り組んで参ります。またお近くにお越しの際には当館をご利用くださいませ。お客様のまたのご利用を心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 9 Aug 2024
Comment from Hotel Management
10 Aug 2024 by フロント 木原, Hotel Management
この度はアパホテル〈博多祇園駅前〉にご宿泊いただき、誠にありがとうございます。またお忙しい中、クチコミへご投稿いただき、重ねて感謝申し上げます。今回のご宿泊に関しまして、ご満足いただけたご様子で大変嬉しく思います。これからもサービス向上に取り組んで参ります。またお近くにお越しの際には当館をご利用くださいませ。お客様のまたのご利用を心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 6 Jul 2024
Amazing property, conveniently located near amazing restaurants with convenient laundry services on property. Staff are pleasant and helpful, taxi services very accessible and affordable.
Comment from Hotel Management
6 Jul 2024 by Kihara / Receptionist, Hotel Management
This time, thank you for staying at APA Hotel Hakata Gion Ekimae.In addition, I appreciate your review you spent writing although you are busy.I am very happy to hear that you were satisfied with your stay. I hope you had a great time in our hotel. All the staff will continue to work on improving our services.If there is an opportunity to come around Hakata area again, please select and use our hotel. I am looking forward to seeing you again.