Ratings based on 32 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Surprisingly the room was very large! I enjoyed sleeping on the foldable foam mats on the tatami mats. Despite the old look of the lobby, the room was very clean and looked like it was renovated. Downside was that the area did not have lots of food options (and only opened for lunch and dinner times). It seemed like a ghost town! However, the hotel was close to a train station and 711. The owner/receptionist was very helpful
Comment from Hotel Management
25 Oct 2024 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Nice view of fuji
Comment from Hotel Management
6 Oct 2024 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Owner was very nice and it's got a nice view of Fujisan.
Comment from Hotel Management
6 Sep 2024 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 2 Sep 2024
Nice hotel in a quiet neighborhood. Close enough to the train station for easy access.
Comment from Hotel Management
2 Sep 2024 by 街のホテル, Hotel Management
Thank you for staying with us.
3 out of 5
by A verified traveler

Posted 6 Apr 2024
The property itself is okay but it is surrounded by rundown and often empty buildings with broken windows etc as though the area is about to be redeveloped. The room benefits from a view of Mount Fuji. Otherwise, pretty average and with a sense of doing things on the cheap e.g. plastic mugs for making tea. The guy in charge speaks good English but by Japanese standards was off hand and unwelcoming.
Comment from Hotel Management
6 Apr 2024 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 1 Feb 2024
Fabulous view of Mt Fuji from ou windows and 20- 30 minute walk to shops/ restaurants and Chureito Pagoda. Service was impeccable at thus Ryokan.
Comment from Hotel Management
1 Feb 2024 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 17 Jul 2023
I really liked the service here. The gentleman who helped us check in was very efficient and relatively fluent in English. We checked in close to the last check-in call, yet he was super helpful and nice. Our hotel room had a beautiful Mt. Fuji view and we were able to experience some mom-and-pop restaurants nearby.
Comment from Hotel Management
17 Jul 2023 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 30 Jun 2023
Staff is very nice and helpful. Free rental bikes are a plus. Room is very clean. Sleeping pads are comfortable.
Comment from Hotel Management
30 Jun 2023 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler from Bournemouth

Posted 26 May 2023
very spacious rooms with futon beds. close to local shops, 15 minute walk to railway station
Comment from Hotel Management
26 May 2023 by 街のホテル, Hotel Management
Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 31 Mar 2023
Enjoyed the traditional Japanese style room
Comment from Hotel Management
1 Apr 2023 by 街のホテル, Hotel Management
Thank you for staying .