Ratings based on 220 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Dec 2024
The service staff are kind and very helpful despite the language barrier. The hotel is clean and relatively spacious. However, the location might be a little difficult to get to via public transport. Would recommend this place to people driving around Fujikawaguchiko area. Stunning views of Mount fuji in november
4 out of 5
by A verified traveler

Posted 7 Nov 2024
It was very convenient. You can walk to convenience stores. Restaurants and stores are within 5 minutes by car.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Great hotel
4 out of 5
by A verified traveler

Posted 1 Oct 2024
Ok, the hotel is old, quite old. But they keep it clean, the service is Nice (they are friendly) and they have an Onsen. Overall it is ok.
5 out of 5
by A verified traveler

Posted 6 Sep 2024 on Hotels
So clean and comfortable. Near fujiq highland park and about 10min walk to mt Fuji station where you can also take bus to station 5. Staff was friendly and helpful. Rooms where clean and comfortable and the onsen are clean and beautiful
5 out of 5
by A verified traveler from San Leandro

Posted 31 Aug 2024
It was a very nice property. Clean and spacious
5 out of 5
by A verified traveler

Posted 27 Aug 2024
The location of the hotel was great in terms of being a walkable distance from Fuji-Q if you plan on going. The area was super quiet and peaceful, but quite dark so have light while walking at night would be handy. There are lots of great dining options around the area to walk to and convenience store quite close as well. The hotel itself was great overall and I didn’t have any complaints. It is still quite a small room, but not as small as some standard rooms in the bigger cities. The onset included in the stay was also very nice to experience and relax in.
5 out of 5
by A verified traveler

Posted 26 Aug 2024 on Hotels
I had a very nice view of Fuji from 306 on the third floor. The restaurant connected to the hotel is also good. Clean and comfortable room
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Friendly staff, easy to communicate they use a translate app for what ever language you speak. Clean property with a lot of attention to detail.