Ratings based on 38 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tokyo
Posted 19 Jul 2020
Clean, cozy, convenient and the owners are very friendly!
Comment from Hotel Management
19 Jul 2020 by Akiko, Hotel Management
Did you have a good trip? Thank you for using.
by A verified traveler from Wellington
Posted 6 Jan 2020
5 stars are not enough for the beautiful and charming Ryokan. My only regret is not staying longer. The room was delightful and the spa was superb.
Comment from Hotel Management
6 Jan 2020 by Akiko, Hotel Management
Thank you for using. This time, please spend your time slowly. Please come again to see Mt. Fuji. We look forward.
by A verified traveler from USA
Posted 22 Nov 2019 on Orbitz
Good for 1 or 2 nights. It is incinvenient to get up from the floor for everything when not used to it.
Comment from Hotel Management
26 Nov 2019 by Akiko, Hotel Management
Thank you for your valuable opinion. Please use it again.
by A verified traveler
Posted 10 Sep 2019
Comment from Hotel Management
12 Sep 2019 by Akiko, Hotel Management
Thank you for using.
Please come to see Mt. Fuji again.
by A verified traveler from Palmer, AK
Posted 1 Aug 2019
I had a reservation and they suddenly decided to cancel it without notification. We showed up only to realize they canceled our reservation AND there was no room for us. Luckily I found us another place to stay but we almost had to sleep out on the streets.
by A verified traveler from Melbourne
Posted 22 May 2019
This is a small family owned Ryokan. They're all so lovely! All staff are incredibly friendly, the rooms are spacious & gorgeous too. Great value for money. Would highly recommend.
Comment from Hotel Management
5 Jun 2019 by Akiko, Hotel Management
Thank you very much. Now a pleasant trip? Also awaits you.
by A verified traveler
Posted 16 May 2019
Clean, convenient, helpful staff, nice view of the mountaim
Comment from Hotel Management
5 Jun 2019 by Akiko, Hotel Management
Thank you very much. Now a pleasant trip? Also awaits you.
by A verified traveler
I would stay again
Posted 7 May 2019 on HotelsVery clean and fantastic location.
Comment from Hotel Management
5 Jun 2019 by Akiko, Hotel Management
Thank you very much. Now a pleasant trip? Also awaits you.
by A verified traveler from singapore
Posted 4 May 2019
Value for money, good location and helpful staff. Recommend for good budget accommodation in kawaguchiko.
Comment from Hotel Management
6 May 2019 by Akiko, Hotel Management
Thank you for using.Please come see Mt. Fuji again.
by A verified traveler
Authentic ryokan (inn-style) experience
Posted 15 Apr 2019 on HotelsBottom Line: May not be the best choice for a first-time Japan traveller, but an excellent value for someone with Japanese experience looking for a ryokan (inn-style, not as luxurious as other ryokans I have stayed in).
Things to note:
- I could see Mount Fuji from my bedroom window. It's so nice to wake up to a view of Mount Fuji.
- It is located close to the Kawaguchicko Station (walkable).
- There is easy access to popular restaurants and convenience stores (walkable).
- The entrance to the ryokan was hard to find (there is an access road to the front of the ryokan that is not on Google Maps, although the location on Google Maps is correct).
- The hosts do not speak English.
- You are expected to know some basic Japanese ryokan etiquette (taking off shoes at front, using bathroom slippers, public bath, etc.).
- You make your own futon for sleeping (English instructions were provided).
- Bathroom and shower are Japanese-style and communal.
- Remote control for air conditioning is in Japanese.
Overall, I think this place is a great value and I would stay there again.
Comment from Hotel Management
20 Apr 2019 by Akiko, Hotel Management
Thank you for this hotel. Please also look at Mt. Fuji.