Ratings based on 371 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Excellent view. Lots of complimentary items.
Very relaxing.
by A verified traveler
Posted 12 Nov 2024
perfect place to unwind after all the walking and site seeing
by A verified traveler
Posted 11 Nov 2024
The staff was incredibly friendly and the property is one of the coolest hotels that I’ve stayed in. The public and private onsens are the best part of the hotel, including the Onsens included on the balcony. Highly recommend, glad we stayed here.
by A verified traveler
Posted 8 Nov 2024
Staff needs improvement
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 3 Nov 2024
I had an amazing stay at this hotel! The room was not only clean and spacious but also came with a fantastic bathtub, perfect for relaxing. They even offer a convenient shuttle bus service, making it easy to get around. The staff were incredibly friendly and attentive, ensuring a warm welcome and a comfortable experience throughout. There’s also a public bathtub available, which was a nice added touch for unwinding. Highly recommended for anyone looking for comfort and great service!
by A verified traveler from Esher
Posted 24 Oct 2024
We enjoyed a 1 night relaxing stay - the staff are very polite and friendly. Our 3 bed room was spacious with balcony which had table and chairs, the lakeside view was great though the clouds hid Mount Fuji from view :(
Our bathtub had the same lovely view! The room had generous toiletries, tea, fresh coffee and pyjamas etc. The choice of breakfast options was good, it was aimed more at Asian than western visitors. The free evening wine and ice cream was a bonus! We didn’t try the public baths as the bath in the room was enough for us. We recommend this hotel for a break from city sightseeing!
by A verified traveler
Posted 18 Oct 2024
Views of mt Fuji were awesome. Free wine from 1:00 to 7:00 pm added to our relaxation. In room hot tub with views of Fuji was amazing. Private baths were great. We tried two of them both were wonderful. Less than five minute drive to Lake karaguichi and we went out on a swan boat for more great views of Fuji. Great location and wonderful views.
by A verified traveler
Posted 15 Oct 2024
We absolutely loved our 3 day stay at La Vista. The property is situated so you get a beautiful view of Lake Kawaguchiko and Mt Fugi( when weather is clear). Suggest staying a day or two to improve your chances of seeing the great Mt Fuji. It’s a fun Japanese style hotel with friendly staff and wonderful resort wear( pj, robes and loads of slippers) that you are encouraged to wear around the resort. The spa baths are great and when we were there in Oct, not crowded. They also have a shuttle that runs frequently to Kawaguchiko Station that was very helpful to get us to transportation to see the sights. Will be recommending to our friends.
by A verified traveler
Posted 15 Oct 2024
