Ratings based on 352 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Sep 2024
We have a very good view of My Fuji from our room!
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Excellent hotel, a little out of the way, but the view of Mount Fuji more than made up for that. We had an amazing view from our balcony and the dining room. We would have liked another pillow, as we only had one each.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Its a beautiful spot away from the hustle and bustle. Amazing views of the lake, surrounding areas and of course Mt Fuji!!!! Via our own private onsen and balcony. Breaksfast was great, you have to book dinner. Would definitely drive when we go back. They do however provide a free shuttles to and from Kawaguchiko Train stations.
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Awesome!
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Gorgeous! Great size room with an amazing view of Mount Fuji and a bath on the balcony (very private). The staff is absolutely lovely and they will do anything for you to have a memorable and incredible stay. They have so many freebies as well (juice, wine, snacks, ramen). There is a full amenity section as well in case you need anything. The only caveat (which they tell you in the confirmation email) is that there isn’t a lot around and the restaurants close early, they do offer dinner on site which you need to reserve ahead of time. We had a little walk around and went to Lawson to grab some snacks (which is 20 minutes away on foot).
5 out of 5
by A verified traveler

Posted 21 Aug 2024
The beautiful views, the staff was pleasant, and the breakfast was terrific. However, the parking area is a bit disappointing. I would still recommend this hotel for anyone wanted a peaceful, quiet stay with a sight of Fujisan.
5 out of 5
by A verified traveler from DUBLIN

Posted 13 Aug 2024
Nice view
5 out of 5
by A verified traveler from Singapore

Posted 9 Aug 2024
Overall i love the hotel and everything including breakfast was good. But the bath tub avail is not very clean.
5 out of 5
by A verified traveler

Posted 5 May 2024
Nice onsen place
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024 on Hotels