Ratings based on 993 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from St. Helens
Posted 20 Oct 2024
excellent view.
by A verified traveler
Posted 19 Oct 2024
We loved everything about the stay here especially dinner, Akari provided us with exceptional service. Short walk from kawaguchiko station so easily accessible if you need to travel elsewhere. Cannot recommend enough!
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 22 Sep 2024
Konansou was the highlight of our trip to Japan. After walking around hot, crowded, Tokyo all week, it was a breath of fresh air to receive impeccable and thoughtful service from their excellent staff.
First of all, they offer a free shuttle to and from Kawaguchiko station which saved us a 10-15 minute trek through the city with our heavy bags. All you need to do is call the front desk when you arrive at the station. We arrived early to the hotel and couldn't check in right away, but that was no problem and our luggage was stored safely by the staff and later brought up to our rooms after check-in time.
Secondly, if you have ever wanted to have the best meal of your life, I highly recommend the Kaiseki dinner option. While it is additional to the price of the room, I will be dreaming of this meal for the rest of my life.
Lastly, the location is incredible. Right on the shores of Kawaguchi, the view of the lake is just as stunning, if not as revered as the view of Lake Fuji itself. The private onsen in our room was clean and revitalizing, and the room itself was as beautiful as it was traditional.
I cannot recommend this location enough.
by A verified traveler from tijuana
Posted 17 Sep 2024
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 11 Sep 2024
The best hotel I’ve ever stayed in. The hospitality is very good. You can experience Japanese living style.
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 26 Aug 2024
Didnt have the dinner plan option when I made reservations and cannot reserve dinner when arrive because there were no more opening. Roaming around was easy, the property was spacious , clean, and pretty. Check out time was a little too early (10am) compare to other hotels, wish it was later so can have more time to enjoy the facilities more. It was good but not the best.
