Ratings based on 204 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Incorrect phone number given but great bus service
Posted 16 Nov 2023 on HotelsThey provide an amazing pick-up service with one caveat; they sent the WRONG PHONE NUMBER to call. (The correct number is able to be found on the internet easily, I am just not very smart)
When you call the number they send, it tells you the number doesn't exist.
I had to take a bus up to the place, and then walk uphill in the dark with my luggage for about 20 minutes.
They give you a convenient book that tells you the Bus station information desk can call them. But they didn't send this information in the 3 messages they send you. But they do give you the wrong phone number twice. They should include this information in this email as it will help a lot.
This problem made my experience quite stressful. But it is something they can easily fix. So I still recommend this place. I particularly recommend this place with larger groups, as the cabins are spacious. They are cleaned well, and the kitchen is very convenient for cooking. The bathtubs were good, and the water was nice and hot!! Very hot water, I'm very happy with that.
by A verified traveler
Posted 17 Apr 2023
The room was very large and had 2 floors, which we can choose either to sleep on normal single bed or futon. It also had two restrooms which was good if you travel with the group.
The hotel served us simple breakfast with breads, veggie soup, juices & coffee at the room which was very nice although it was a bit too much for us.
A few cons here would be the location of each room which is uphill and it wasn't pleasant to drag all heavy luggage to the room while check out time was a bit too early compared to other hotels we stayed.
by A verified traveler
Posted 7 Jan 2021
by A verified traveler
Posted 4 Jan 2021
by A verified traveler
Posted 30 Mar 2020 on Hotels
It was amazing stay. Clean and comfortable with Fuji Mountain View. We will come again later.
by A verified traveler from Singapore
Posted 11 Feb 2020
quiet and peaceful with a great view of mt fuji. has a nice bbq at night. the outdoor onsen faces mt muji! great experience
by A verified traveler
Posted 7 Jan 2020 on Hotels
by A verified traveler
Posted 29 Dec 2019
by A verified traveler
Posted 22 Dec 2019
We were a party of 8. We arrived early before check-in time and the hotel allowed us to drop off our luggage. The check-in was smooth and they have staff who spoken English and Chinese.
We requested for bbq and it was setup in almost no time. We finished the bbq and went into the cottage to warm up for about 30 mins and by the time we came out to clear the pit, the hotel staff had already cleared it.
The cottage was clean and well equipped. We could see Mt Fuji from the front as well as the upper rooms. We did not use the onsen. Overall, we are very happy with our stay. Will definitely consider stay here again especially if the group is big.
by A verified traveler
Posted 23 Nov 2019 on Hotels
