Ratings based on 568 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Property was clean and close to train station
Comment from Hotel Management
12 Dec 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
この度は、東横イン新富士駅南口にご宿泊いただきまして誠にありがとうございました。今後もご宿泊いただく皆様が快適にお過ごしいただけるようスタッフ一同取り組んで参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
この度は、東横イン新富士駅南口にご宿泊いただき誠にありがとうございました。ご宿泊いただく皆様が快適にお過ごしいただけるようスタッフ一同取り組んでまいります。またのお越しを心よりお待ち申し上げます。
by A verified traveler
Posted 20 Nov 2024
Very near to train station. But you need to drive to explore the area
Comment from Hotel Management
21 Nov 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
この度は、東横イン新富士駅南口にご宿泊いただき誠にありがとうございました。宿泊の際の貴重なご意見をありがとうございます。今後も多くのお客様に選ばれるホテルになるようスタッフ一同取り組んでまいります。お客様のまたのご宿泊を心よりお待ち申し上げます。
by A verified traveler from Salinas
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
当ホテルにご宿泊頂きありがとうございました。今後も多くの方に選ばれるホテルになるようスタッフ一同取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
当ホテルにご宿泊頂きありがとうございました。今後も多くの方に選ばれるホテルになるようスタッフ一同取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。
by A verified traveler
Posted 8 Nov 2024
Location was very convenient. No black tea, only green.
Comment from Hotel Management
9 Nov 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
Thank you very much for staying with us the other night.Based on the feedback we have received, we will continue to make every effort to improve our services.We hope you will consider staying with us again when you have a chance.
by A verified traveler
Posted 14 Oct 2024
great service and helpful staff willing to help and hold lugage until check in time
Comment from Hotel Management
15 Oct 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
この度はご宿泊頂き誠に有難うございます。お褒めの言葉を頂きとても嬉しく思います。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。
by A verified traveler
Posted 12 Oct 2024
Excellent staff and service.
Comment from Hotel Management
13 Oct 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
この度はご宿泊頂き誠に有難うございます。お褒めの言葉を頂きとても嬉しく思います。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。
by A verified traveler
Posted 6 Oct 2024
Bed wasnt overly comfy but otherwise nice stay. Included breakfast was good!
Comment from Hotel Management
7 Oct 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
Thank you very much for staying at Toyoko Inn Shin-Fuji-eki Minami-guchi.We appreciate your valuable feedback during your stay.All of our staff will continue to work hard to make our hotel a popular choice for many customers.We look forward to welcoming you back to stay with us again.
by A verified traveler
Posted 15 Sep 2024
Excellent location, right next to Shin Fuji station! Newly renovated and very clean! Great to have breakfast included! Breeze checking in and out! Thank you!
Comment from Hotel Management
16 Sep 2024 by 東横INN新富士駅南口 くちこみ担当, Hotel Management
Dear Keng Len AliceThank you very much for staying at our hotel.Our staff will continue to make every effort to ensure that all of our guests have a pleasant stay with us.We will continue to strive for your continued satisfaction and we are encouraged by your evaluation.We look forward to welcoming you again.
