Ratings based on 31 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2023
The host and property are lovely. (Be aware of extra charges) IE, washer, jacuzzi..!
A car is essential as nothing near to do, no bars, restaurants or shops. Nice place to just rest, relax and try something different if just passing through.
by A verified traveler
Posted 6 Mar 2023 on Hotels
Comment from Hotel Management
8 Mar 2023 by Carla, Hotel Management
Muchissima gracias por tu estancia.Carla
by A verified traveler
Posted 6 Mar 2023 on Hotels
Comment from Hotel Management
8 Mar 2023 by Carla, Hotel Management
Gracias por todoTe espero prontoCarla
by A verified traveler
Posted 24 Jan 2023 on Hotels
Comment from Hotel Management
8 Mar 2023 by Carla, Hotel Management
Gracias por todo.hasta luegoCarla
by A verified traveler
Posted 28 Aug 2022 on Hotels
Comment from Hotel Management
10 Sep 2022 by Carla, Hotel Management
Gracias de todo.Hasta luego.Carla
by A verified traveler
Posted 27 Mar 2022 on Hotels
Comment from Hotel Management
9 Apr 2022 by Carla, Hotel Management
Gracias Valérie,por tu visita y por todo.
Un grande beso.
Carla
by A verified traveler
Posted 8 Nov 2020 on Hotels
Comment from Hotel Management
21 Nov 2020 by Carla, Hotel Management
Holà Lara.
Grazie per il tuo commento e la tua tecensione.
Spero di rivederti presto.
Carla
by A verified traveler
evil deptive people
Posted 2 Sep 2020 on Hotelsi did not stay at this property it was not possible to get there ,it is 50 euro for a taxi each way and this property is in tefia ,which is only part of puerto del rosario municipality aroud 30 kilometers away there are 3 buses a day that go there i think around 8 euros each way , i rang the host at 9am from the main town and was told to call back later she didn't speak any english i later rang at 1pm and they told me to ring back at 3pm at 3pm they told me that if i paid them 30 euro they would pick me up ????????? they should tell people this property is only for people with rental cars !!!!!!!!!!!!!!! i told the owners boyfriend that i want a refund because of their depeptive advertising and he said good luck with that and put the phone down !!!!!! keep well away from these people !!!! they are just interested in taking your money and deceptive business practice good luck buying food in TEFIA you probably have to buy in from them , it has destroyed my holiday !
Comment from Hotel Management
10 Sep 2020 by Carla, Hotel Management
Good morning Devil.
We are saddened by your review especially because we did not get to know each other.
Normally we are very caring towards our guests, so much so that we get in touch with them, as we did the day before with you, without receiving any response from you.
The fact that he has not previously documented the distance and various means of transport available to reach us could not depend on us. In addition to providing you with all the possible info to get to the structure despite your little collaboration, we have lent ourselves in every way to solve your problems, we have pointed out that there are 3 buses in the morning and 3 in the afternoon to arrive, taxi, or the service given directly by us to pick her up and, her answer was that he would have arranged for himself. Having said that we have not received any news from him and, without warning or canceling, he simply did not show up, leaving us a review full of insults and swear words. Which was naturally deleted from expedia and reformulated at least in a non-vulgar way.
However, we were disturbed by all this unmotivated anger towards us and like all Expedia hosts we work to make our customers happy and make their vacation unforgettable.
We are sorry that he did not want to reach Villa Cecilio, it would have been a good opportunity to free himself from stress and tense nerves.
The staff of Villa Cecilio
by A verified traveler
Posted 22 Nov 2024
El alojamiento es tranquilo y apacible, las habitaciones son enormes y muy bien equipadas, todo muy bien cuidado.
Lo único, quizás está indicado y no lo leí, es que el baño es compartido por las dos habitaciones que componen la casa. Aun asi, siempre se encontraba perfectamente limpio, ¡a cualquier hora!
Me encantó, ¡volveré en mi próxima visira a la isla!
by A verified traveler
Posted 28 Aug 2024
