Ratings based on 481 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Jill Langer, Directora de relaciones con clientes, Hotel Management
Estimado James,Gracias por transmitirnos su comentario.Las opiniones, críticas y sugerencias de nuestros clientes son siempre muy bienvenidas ya que nos ayudan a mejorar y a conocer aquellos puntos en los que hemos de esforzarnos para que nuestros servicios e instalaciones sean impecables.Nos gustaría haber tenido la oportunidad de conocer de manera concreta aquellos aspectos que no han estado a la altura de sus expectativas. En cualquier caso, nos gustaría presentarle nuestras disculpas por todo aquello en lo que no supimos satisfacerle.Con el deseo de tener otra oportunidad para brindarle una estancia del todo satisfactoria, le enviamos un cordial saludo.Atentamente,Jill Langer, Directora de relaciones con clientes
by A verified traveler
Posted 4 Nov 2024
Absolutely beautiful! Had the best holiday with our 4 kids
Comment from Hotel Management
5 Nov 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Joe, Thank you for this great feedback about your recent stay at Pierre & Vacances Fuerteventura Origo Mare.It is thrilling to hear that your stay at Pierre & Vacances Fuerteventura Origo Mare was such a delightful experience. We are pleased that you appreciated the pristine condition of your accommodations, the well-maintained state of our hotel, and the overall experience with your family. Our team strives to ensure that each guest enjoys comfortable and clean lodgings, and it's wonderful to know we succeeded during your visit.We look forward to welcoming you back.Kind regards,Jill Langer, Guest Manager
by A verified traveler
Posted 29 Oct 2024
Fab holiday resort, very secluded in the beautiful local landscape, but offers everything one needs.
Great food, entertainment and friendly staff. Offers 3 pools, one is an aquapark, plenty of extra organised activities, free shuttle toain town.
Comment from Hotel Management
30 Oct 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Cristiana,We greatly appreciate this positive review of your experience at Pierre & Vacances Fuerteventura Origo Mare.We are truly thrilled that you had such an enjoyable stay at Pierre & Vacances Fuerteventura Origo Mare.We are delighted that you appreciated the tranquility of our resort's location, nestled in the picturesque landscape, along with our culinary offerings, diverse entertainment options, and our dedicated staff. It is great that you enjoyed our range of pools, including the aquapark, and the variety of organized activities. Furthermore, we are pleased to hear that the convenience of our complimentary shuttle service to the main town contributed positively to your experience. Your commendation on the cleanliness of your room and the overall condition of our accommodations, as well as the amenities provided, is deeply appreciated.We look forward to welcoming you back.Jill Langer, Guest Manager
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Estimada Patricia,Gracias por elegir Pierre & Vacances Fuerteventura Origo Mare y por hacernos llegar su testimonio.Intentamos que en nuestros apartamentos los huéspedes que nos visitan encuentren todo aquello que puedan necesitar para tener una estancia cómoda y agradable y que no echen nada en falta. Nos complace conocer su satisfacción y que todo haya ido bien durante su estancia.Esperamos que nos visite muy pronto. Atentamente,Jill Langer, Directora de relaciones con clientes
by A verified traveler
Posted 12 May 2024 on Hotels
Nice place slightly further out of town than I thought but great overall.
Comment from Hotel Management
13 May 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Paul,We would like to thank you for this feedback about your experience at Pierre & Vacances Fuerteventura Origo Mare.It is gratifying to know that you found our accommodations to your liking, with the cleanliness and comfort of the rooms meeting your expectations. We understand that our location, being a bit farther from town, provided a unique and tranquil experience by the ocean.We do however offer a free daily shuttle bus to the nearest towns and beaches for our guests. Should your travels bring you back to Fuerteventura, we look forward to offering you another memorable holiday experience amid the natural beauty of our village.We hope we may have the pleasure of welcoming you back soon. Kind regards,Jill Langer, Guest Manager
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
4 May 2024 by Jill Langer, Directora de relaciones con clie, Hotel Management
Estimada Lucy,Gracias por elegir Pierre & Vacances Fuerteventura Origo Mare y por hacernos llegar su testimonio.Siempre es muy positivo comprobar que nuestros huéspedes se llevan un buen recuerdo de su experiencia en nuestras instalaciones. Gracias por su tiempo y por confiar en nosotros.Esperamos que nos visite muy pronto. Atentamente,Jill Langer, Directora de relaciones con clie
by A verified traveler
Posted 17 Apr 2024
Overall experience was good. The accommodation was clean but walls very dirty with remnants of mosquitoes that were killed on walls. This did not make it pleasant to sleep in. Towels should be replaced more frequently as we had to use towels on floor in bathroom due to poor drainage/overflow. Shower was therefore not very relaxing after a day at beach or pool. Otherwise good for the price we paid.
Comment from Hotel Management
20 Apr 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Guest,We greatly appreciate this review of your experience at Pierre & Vacances Fuerteventura Origo Mare.We are pleased to hear that your overall experience at our holiday village was positive, and we thank you for acknowledging the value offered during your stay. However, we regret to hear that the cleanliness of the walls did not meet your expectations. We are committed to maintaining high standards of cleanliness and will ensure this is addressed with our housekeeping team. Regarding the towels, we provide a change every fourth day, but our reception is always at your service to meet any additional needs. For future reference, we also offer a laundry room for our guests' convenience. We apologize for any inconvenience you experienced with the shower drainage; we aim to offer a relaxing environment and will look into improving this aspect. We are delighted that you found our pricing to be agreeable and hope this aspect, along with the positive experiences of your stay, will entice you to return.We sincerely hope we may have the pleasure of welcoming you back. Kind regards,Jill Langer, Guest Manager
by A verified traveler
Posted 9 Apr 2024
Lovely place.
Comment from Hotel Management
10 Apr 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Matt, Thank you for taking the time to review your stay.We are delighted to hear that you found your room to be impeccably clean, reflecting our dedicated housekeeping team's commitment to providing a comfortable and spotless environment for our guests.Furthermore, it is rewarding to know that the overall condition of our holiday village met your expectations. We take great pride in maintaining our facilities and are glad that this contributed positively to your experience.Should you choose to visit us again, we trust you will continue to enjoy the many amenities and the natural beauty that surrounds our village.We look forward to welcoming you back.Kind regards,Jill Langer, Guest Manager
by A verified traveler
Posted 7 Apr 2024
All went well and smooth
Comment from Hotel Management
8 Apr 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Marek, Thank you for this great feedback about your recent stay at Pierre & Vacances Fuerteventura Origo Mare.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We look forward to welcoming you back.Kind regards,Jill Langer, Guest Manager
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Jill Langer, Guest Manager, Hotel Management
Dear Debbie,We greatly appreciate this positive review of your experience at Pierre & Vacances Fuerteventura Origo Mare.We are delighted that you had a pleasant experience during your stay with us and appreciate your positive feedback.We hope to see you again on many more occasions.Best wishes,Jill Langer, Guest Manager
