Ratings based on 610 Verified Reviews

3.7 out of 5
81% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 14 Oct 2024
Traffic…. No cleaning done, uncomfortable bed and sofa, and awful tv! Bad WiFi connection. S/c? Cooker knobs damaged, cookware? What cookware?? It used to be so much better, doubt we will use it again
Comment from Hotel Management
14 Oct 2024 by Apartamentos Hesperia Bristol Playa, Hotel Management
Dear guestFirstly, I would like to apologize for not fulfilling your expectations.Thanks to our guest comments we can improve and change the things which are not working well.We thank you for having sent your comments about your stay.Kind Regards
3 out of 5
by A verified traveler

Posted 20 Sep 2024
Ok. Licks of paint given but all over tiles 2. Needs update. Not bad if gettin 4 bargain...loud karaoke bar till 1 am. Not 4 me that. Wouldnt stay again
Comment from Hotel Management
21 Sep 2024 by Bryan Ramos, Hotel Management
Dear customer,We regret not meeting your expectations during your last stay at our Hesperia Bristol Playa Complex and we are sorry for your discomfort. We always invite our clients to communicate any questions to us… Thank you very much for leaving your comment and sharing your experience that can help us and other future guestsGreetings.
3 out of 5
by A verified traveler

Posted 27 Aug 2024 on Hotels
If your intention is to chill and have peaceful evenings and nights. Then this place is NOT for you. Karaoke on almost every night/ every other night and goes on until 12:00/01:00am !! Oh and the walls are so thin, so when the drunk neighbour next door waddles back, you WILL hear and feel everything !! Luckily my baby is a heavy sleeper, otherwise I would have had to leave this place. However, just not the one when you’re knackered and just want to rest/ sit out in the patio in PEACE. In terms of convenience, was provided a single bed for my baby, which is so high it was SO unsafe for a baby to sleep in. Our baby had to sleep with us to avoid her rolling off. There is NO air con, although reception does provide fans for an extra cost, so be prepared for a OVEN hot room when entering after a long day out, don’t forget to close your windows, otherwise the cockroaches welcome themselves in :). The swimming pool is lovely, 2 separate swimming pools, different in depths which is nice if you like to swim in peace, and a cute paddle pool for the little one. This hotel stating its self catering and then offering a mini fridge that can barely fit in a bottle of water and milk is a joke. The cooker, again so tiny, its uncomfortable to cook or do anything in the kitchen as its just stupid small. Overall wasn’t the worst, but wouldn’t visit again unfortunately. The location is lovely however, so if you’re up for the karaoke and mini bar every night, this place is for you.
Comment from Hotel Management
27 Aug 2024 by HESPERIA BRISTOL PLAYA, Hotel Management
Dear Guest,Thank you for choosing our Aparments Hesperia Bristol Playa for your stay in Fuerteventura. We always invite our customers to let us know about any issues or questions they may have. Unfortunately, since it is an anonymous comment, we cannot say much about it. Thanks to guest comments we can improve and change the things which are not working well.We hope to welcome you back to our complex soon.
5 out of 5
by A verified traveler

Good location hotel

Posted 23 Jun 2024 on Hotels
The hotel is in good location with 10 min walk into town. The pools are salt water and cold. A lot of rooms over look the pool. And Evening bar with entertainment on. The restaurant was refurbished but has since closed. It just received a lot of new sunbeds as a lot of the old ones are broken. Nice sunset view outside of hotel
Comment from Hotel Management
23 Jun 2024 by HESPERIA BRISTOL PLAYA, Hotel Management
Thank you very much for leaving your comment about your last stay at Hesperia Bristol Playa. We are happy to know that you were able to spend a good vacation with us. Greetings from our Staff.
1 out of 5
by A verified traveler

Posted 28 Apr 2024
Ants in kitchen. Cheap mattresses, cheap furniture. Old kitchen which looks a mess. Just overall needs a reverb to be competitive with other hotels. However the Bathrooms are nice. Asked for us to move rooms, but took over 18hrs to find us another room, in the mean time the ants were all in our food we purchased. Not good and no reimbursement for this issue from the hotel.
Comment from Hotel Management
29 Apr 2024 by Apartamentos Hesperia Bristol Playa, Hotel Management
Thank you for choosing our Aparments Hesperia Bristol Playa for your stay in Fuerteventura.We would like to inform you that your comments are very important, as they give us the possibility to improve our service.Unfortunately, due to the climate and garden area, make the presence of insects. A series of pest control takes place every 15-20 days, at the complex, according as in the regulations for complex in Fuerteventura. We have taken note of your comments and will work on them to improve. Regards,
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Staff on reception were brilliant and very friendly. Room overlooking the sea was perfect and room was very clean and had everything we needed
Comment from Hotel Management
11 Apr 2024 by Apartamentos Hesperia Bristol Playa, Hotel Management
Dear Kevin,Thank you staying with us and comment about it.Is glad to know that you enjoy our instalation. We hope to see you again soon.Regards,
2 out of 5
by A verified traveler

Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by Hesperia Bristol Playa, Hotel Management
Lamentamos no cumplir con sus expectativas, pero hubiéramos agradecido sus comentarios durante la estancia en caso que algo no fuese de su agrado. De esta forma no podemos mejorar nuestro servicio sin saber lo que no les ha gustado.Gracias y Saludos
4 out of 5
by A verified traveler

Good little budget hotel for a short stay.

Posted 15 Feb 2024 on Hotels
Good little budget hotel for a short stay. Only problem is the 5:00pm check in!
Comment from Hotel Management
15 Feb 2024 by BRYAN, Hotel Management
Dear Guest,Thank you for choosing our Aparments Hesperia Bristol Playa for your stay in Fuerteventura.We would like to inform you that your comments are very important, as they give us the possibility to improve our Service. remark that that all the information regarding the services and installation offered are available at the moment of the reservation on the web site. REGARDS
4 out of 5
by A verified traveler

Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by Hesperia Bristol Playa, Hotel Management
Thank you for choosing our Hesperia Bristol Playa.Regards
5 out of 5
by A verified traveler

Posted 22 Jan 2024
Comment from Hotel Management
22 Jan 2024 by HESPERIA BRISTOL PLAYA, Hotel Management
Gracias por comentar sobre su estancia con nosotros.Saludos,