Ratings based on 164 Verified Reviews

3.4 out of 5
79% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Apr 2024 on Hotels
Comment from Hotel Management
13 Apr 2024 by Mary Berges, Hotel Management
Agradecemos tu amable comentario.Gracias por todo, esperamos verte en otra ocasión.Saludos.Juan Carlos y Mary
2 out of 5
by A verified traveler

Posted 19 Mar 2024
We were given a twin room despite booking a double room, we were too tired to question because of the language barrier. The television downstairs was on constantly, even when no one was watching it, and was very loud, we could hear it in our room with the door closed. The bed linen was dirty and the floors were filthy underneath the beds, the furniture provided was cheap and falling to pieces. The female owner was very kind and brought us nibbles while we were playing cards. We communicated with her via Google Translate and thought we were understood. However, despite saying that we didn't eat meat we were served a plate of cold cuts as the main part of our breakfast. We asked for cheese instead but there was none. The rest of the breakfast was poor, the cheapest croissants and cakes that you can buy from the supermarket and coffee that had been waiting for us for more than 15 mins. I would not recommend this hostel at all.
Comment from Hotel Management
20 Mar 2024 by Mary Berges, Hotel Management
Gracias por su comentario
3 out of 5
by A verified traveler

Posted 28 Jun 2023
El desayuno muy malo solo pan coasan mantequilla mermelada y café del día anterior en un thermo
Comment from Hotel Management
29 Jun 2023 by Mary Berges, Hotel Management
Estimado señor, el desayuno no es como usted dice,la leche y el zumo lo dejamos en la nevera junto al microondas y la tostadora y siempre hay de todo, fruta etc y preguntamos a los clientes si necesitan algo mas, como infusiones, bocadillo etc.EL DESAYUNO ES POR CORTESIA DEL HOSTAL, no se le cobra a el cliente se le regala., nos sake mas a cuenta no cobrarlo que tener una persona para dar un café recién hecho, si usted quería alguien que le dará ese servicio lo podía haber solicitado, claro esta pagando, creo que ya le e dicho bastante, nadie da duros a cuatro pesetas.
4 out of 5
by A verified traveler

Posted 20 Feb 2023 on Hotels
Comment from Hotel Management
22 Feb 2023 by Mary Berges, Hotel Management
Gracias por hacernos llegar su opinión, es muy importante para nosotros.Saludos.
5 out of 5
by A verified traveler

Posted 19 Feb 2023 on Hotels
Comment from Hotel Management
20 Feb 2023 by Mary Berges, Hotel Management
Agradecemos su valoración es muy importante para nosotros.Que nuestros clientes estén satisfechos, nos ayuda a seguir En nuestro objetivo.Gracias otra vez y espero vuelvas cuando quieras, aquí tienen su casa.
3 out of 5
by A verified traveler

Posted 7 Nov 2022
No good
Comment from Hotel Management
21 Nov 2022 by mary Berges, Hotel Management
Agradecemos nos haga llegar su opinion.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2022
4 out of 5
by A verified traveler

Posted 1 Jun 2022
Big place, host were very friendly and try to accommidate needs. Just wish i could hace eaten earlier , buti should know this is Spanish custom. Thus i did not order too much. Food was good.
Comment from Hotel Management
10 Jun 2022 by Mary Berges, Hotel Management
Thank you for sending us your opinion, it is very important to us.
5 out of 5
by A verified traveler

Posted 21 Apr 2022
A nice clean place in a quiet town near Zaragoza. Exceptional breakfast with many options of cheese, meat, drinks, jam. I am happy to stay there.
Comment from Hotel Management
2 May 2022 by mary berges, Hotel Management
We really appreciate your comment, your opinion is very important to us. Thank you for staying at our hostel, we hope you come back.
5 out of 5
by A verified traveler

Posted 18 Jun 2021 on Hotels
Our stay here was very good, it would have been excellent if these horrible masks were thrown away & these lovely people could make some money.
Comment from Hotel Management
18 Jun 2021 by Mary Berges, Hotel Management
Thank you for your kind and beautiful comment, it was a pleasure to receive you in our hostel because the kindness and gentleness of your wife and yours made us feel very good, soon the masks that bother us will be finished, I hope we will see each other again without MORE EXPENSIVE. A hug. Thanks