Ratings based on 81 Verified Reviews

4.7 out of 5
100% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Dec 2024
From the moment they picked us up from the train station, we knew that we were in love! Everyone was so kind and you can tell they really want you to have a stress free vacation. The food was amazing and would HIGHLY recommend for people visiting Japan! Truly a one of a kind experience in a beautiful town!
5 out of 5
by A verified traveler

Posted 6 Mar 2024
AMAZING! The staff were incredibly warm and friendly from the time we entered until the time we left. The whole experience was just fantastic. The food and meals were amazing and the water facilities were so clean. Definitely recommend to anyone looking for a great onsen!
5 out of 5
by A verified traveler from Maple Grove

Posted 21 Jan 2024
Great service and nice staff. The facility is on par with INTL resorts in terms of room size and service.
5 out of 5
by A verified traveler

Posted 5 Jan 2024 on Hotels
I highly recommend! It's our second time staying at this ryokan, and it was as amazing as our first stay. The breakfast and dinner was so beautifully presented and delicious that we still dream about it until today. The staffs are super nice and sweet. The hotspring baths were great, not to mention their sauna. A relaxing and pleasant stay 🙂
5 out of 5
by A verified traveler

Posted 28 Nov 2023
There is a shuttle that you can schedule by communicating with the property. Although the staff do not really speak English, Google Translate was sufficient for all of our communication. They put in the effort to Google Translate and explain the coursed meal and kept it interactive that way. Absolutely loved my stay and would definitely consider this place again if I visited the area again.
5 out of 5
by A verified traveler

Wonderful hospitality and quality

Posted 19 Oct 2023 on Hotels
From the room and to the baths this place was incredible, and I feel so lucky to have found such a great place. The staff was super friendly, and I hope I was able to speak well enough. The food was incredible for so many reasons, from the presentation, the quality of ingredients, everything was so delicious! You will be best set to practice your Japanese before coming though, it will make your trip easier if you're not from Japan.
5 out of 5
by A verified traveler

Posted 7 Mar 2023
The staff was very attentive and aimed to please. The hotel is beautiful and serene. Will stay again without a doubt.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2019 on Hotels
5 out of 5
by A verified traveler

Posted 19 Dec 2024
いつもながら嵐の湯は最高です‼️。外国人の方の風呂のマナーが気がかりです。
4 out of 5
by A verified traveler

Posted 14 Dec 2024
全体的にとても良かったのですが、 部屋のトイレが少し狭かったのが残念でした。