Ratings based on 167 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
9 Nov 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。
3 out of 5
by A verified traveler

Posted 21 Jul 2024
Comment from Hotel Management
11 Aug 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。またのご利用をお待ちしております。
5 out of 5
by A verified traveler

Posted 7 Apr 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。またのご来館をお待ちしております。
5 out of 5
by A verified traveler

Western Tokyo area

Posted 11 Mar 2024 on Hotels
Location perfect as near rail line I did most my visiting. Welcoming staff throughout the stay, excellent breakfasts, and cozy room. Glad to have found this hotel Thank you
Comment from Hotel Management
18 Mar 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
5 out of 5
by A verified traveler

Posted 24 Nov 2023
I don't know if my room just happened to be remodeled recently, but it was spotlessly clean, modern, and well-appointed. The Japanese breakfast was pretty good, and much healthier than the Continental breakfast (braised root vegetables, sauteed eggplant, chicken, rice, miso soup). There also was a selection of okay-looking croissants, plus vegetable juice, and inexplicably, potato salad, deli ham slices, and steamed frozen corn (I think?). I'm not Japanese enough to know if those are supposed to be constructed into some type of sandwich maybe? Anyway the breakfast offerings were pretty healthy. I'd say the only thing that wasn't super excellent was the quality of the bed, but this place is great value for the money.
Comment from Hotel Management
17 Jan 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
5 out of 5
by A verified traveler

Posted 14 Aug 2023
The staff was friendly and helpful, the room was clean and comfortable, and my stay was absolutely lovely. There was a small amount of noise from trains passing by outside, but the room was well insulated, and I personally found it quite calming.
Comment from Hotel Management
17 Jan 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
5 out of 5
by A verified traveler

Posted 11 Apr 2023
Hotel was conveniently located by Keio line, HigashiFuchu station which you can find some good choices of food around the station. Hotel was new and clean. Room was smaller than I was hoping for. You can barely find a area to open a large hard suitcase that you have to open in the middle. Breakfast buffet was okay.
Comment from Hotel Management
17 Jan 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
3 out of 5
by A verified traveler

Posted 22 Nov 2024
換気口のフィルターにホコリで詰まってたので、清掃をしっかりして欲しかった。
Comment from Hotel Management
23 Nov 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。チェック体制を強化し、少しでも早い改善に努めて参ります。この度はご多忙の中、貴重なご意見をご投稿頂き、誠にありがとうございました。
3 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。今回頂いた評価をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご利用していただけると幸いです。
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by 東横INN京王線東府中駅北口 くちこみ担当, Hotel Management
この度はご宿泊いただきまして誠にありがとうございました。また機会がありましたら、再度当ホテルをご利用頂けましたら幸いです。