Ratings based on 144 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by B and B Hotel, Hotel Management
Beste gast,Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien.Met vriendelijke groet,
by A verified traveler
Posted 13 Jun 2024
It was nice
Comment from Hotel Management
8 Jul 2024 by B and B Hotel, Hotel Management
Bonjour Madame,Monsieur,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Nancy Frouard lors d'un prochain séjour
by A verified traveler from PEREIRA -COLOMBIA
Posted 12 May 2024
.
Comment from Hotel Management
13 May 2024 by B and B Hotel, Hotel Management
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Difficult check in
Posted 3 Apr 2024 on HotelsCheck in was awful. No one ther so we had to use the auto check in which is complicated if your not used to it. Other than that everything was ok
Comment from Hotel Management
4 Apr 2024 by B and B Hotel, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by B&B Hotel, Hotel Management
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 14 Aug 2022 on Hotels
Comment from Hotel Management
15 Aug 2022 by gerante, Hotel Management
Bonjour Madame,
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel.
La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres.
Au plaisir de vous accueillir au B&B Nancy Frouard lors d'un prochain séjour
by A verified traveler
Posted 8 Aug 2022
1) No hand soap
2) Sketchy area
3) Worst breakfast on planet Earth
4) Did not see a human being attending the hotel
Comment from Hotel Management
9 Aug 2022 by gerante, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler
Posted 31 May 2022 on Hotels
Comment from Hotel Management
24 Jun 2022 by gerante, Hotel Management
Bonjour Madame , Monsieur,
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Nancy Frouard lors d'un prochain séjour
by A verified traveler
B&B Nancy Frouard - convenient but disappointing
Posted 19 Apr 2022 on HotelsConveniently located and inexpensive, so ideal for a stopover during a long drive. Our family room had a mezzanine with 2 single beds which was fine, however the main level was extremely small - only enough space for one person to stand beside the bed.
We could live with those points given the price was very reasonable. Our only gripe was cleanliness - the room was dirty. Yes, the bed linen was crisp and clean, however the rest of the room needed a proper deep clean. My wife spent 30 minutes sanitising everything - including the ciommunsl elevator which was grotty around the buttons etc.
Comment from Hotel Management
9 May 2022 by gerante, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
by A verified traveler
Great vallue for the money
Posted 24 Sep 2021 on HotelsGreat 24/7 check in system. Good amenities.
Comment from Hotel Management
4 Oct 2021 by gerante, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
