Ratings based on 532 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Rhonda , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
by A verified traveler
Posted 2 Dec 2024
When I went to check-in there wasn't anyone at the front desk so I had to wait about 10 minutes, but it wasn't bad. My stay was very pleasant and it was very clean. The staff was very helpful and nice as well.
Comment from Hotel Management
9 Dec 2024 by Rhonda , Hotel Management
Thank you for taking your time to send in the survery. We are happy you had a nice stay and hope to see you on a return trip. Happy Holidays to you and yours.
by A verified traveler
Posted 16 Nov 2024
Super clean, spacious room; would definitely stay again.
Comment from Hotel Management
19 Nov 2024 by Rhonda , Hotel Management
Thanks for staying with us. Thank you for taking time to send in your comments ! We appreciate your feedback!Have a Safe and Happy Holiday season.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Rhonda , Hotel Management
Thank you Shirley, for taking your time to send in the survery. We are happy you had a nice stay and hope to see you on a return trip. Happy Holidays to you and yours.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Rhoonda, Hotel Management
John, we would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Kind regards,
by A verified traveler
Posted 3 Nov 2024
Checkin person was friendly.
Comment from Hotel Management
6 Nov 2024 by Rhonda , Hotel Management
Danielle, we would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Kind regards,
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Rhonda , Hotel Management
Thank you Shawn! Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
by A verified traveler
Posted 28 Oct 2024
I love this hotel. It was a nice peaceful stay. Hotel is clean, staff is very friendly, and it is very quiet.
Comment from Hotel Management
31 Oct 2024 by Rhonda , Hotel Management
Thank you Leah! And thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your experiance is important to us.
by A verified traveler
Posted 13 Oct 2024
Peaceful, quiet room to relax and sleep.
Comment from Hotel Management
14 Oct 2024 by Rhonda, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland.
by A verified traveler
Posted 6 Oct 2024
It was a good property thank you
Comment from Hotel Management
7 Oct 2024 by Rhonda , Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Kind regards,
