Ratings based on 956 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Great service ,, meet and greet perfect nothing was to much trouble ,,
The bed so comfy ! Room was lovely and warm also , all in all a perfect, fab breakfast to finish our stay
Thankyou to all the staff
by A verified traveler
Posted 31 Dec 2024
I would have given better but our booking was cancelled at 4pm on Christmas day. I am still waiting for a response from Managers. Myself, my partner and our dog slept in our car on Christmas evening. A Christmas we will not be forgetting!
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 21 Dec 2024
The parking situation was not ideal. No directions or signage til at the underground garage. Have to obtain password from reception to unlock padlock to pull heavy metal gate open then closed. No direct route to hotel. So you drag luggage round the main road to the front of the pub/hotel.
by A verified traveler
Posted 19 Dec 2024
Hotel room was a bit tired but the staff were very polite and helpful and the facilities where very good
by A verified traveler
Posted 18 Dec 2024
lovely
by A verified traveler
Posted 17 Dec 2024
I have stayed here a few times, in both single and double rooms. The rooms have always been clean with nice toiletries and I have enjoyed a very fulfilling vegan breakfast. It is a busy pub so it can sometimes take longer to be served drinks but the staff I've met are all friendly and I look forward to going back next year.
by A verified traveler
Posted 15 Dec 2024
The morning staff were very friendly and helpful and served a very good breakfast, The evening staff on the other hand were disinterested and offered a basic service. The bar/restaurant area was very busy in the morning and at lunchtime. The layout and lighting were typical of a daytime establishment, a contributing factor in the lack of ambience in the evening.
Lighting in our very small bedroom and bathroom was poor. I was expecting a shower cubicle rather than a bath with an overhead shower as a result of an exchange of emails I had at the time of booking. The bed was very comfortable as was the heating (we did have to ask twice for it to be turned on arrival day).
All in all we enjoyed our stay in Frome but probably wouldn’t stay at The George Hotel and Granary when we next visit the area.
by A verified traveler
Posted 8 Dec 2024
Absolutely amazing stay and will definitely be back, great place to stay for cheese & grain concerts. Staff are fab & breakfast was really good.
by A verified traveler
Posted 6 Dec 2024
Good value
