Ratings based on 811 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Customer service, tech failures.
Comment from Hotel Management
27 Sep 2024 by Hotel Manager, Hotel Management
Thank you, we appreciate your feedback. Please accept our sincere apology that we fell short of your expectations. We hope to see you again soon.
by A verified traveler
Posted 2 Sep 2024
A wonderful location, great for families!
Comment from Hotel Management
2 Sep 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you had a pleasant experience.
by A verified traveler
Posted 1 Sep 2024
I enjoyed the pool
Comment from Hotel Management
2 Sep 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay.
by A verified traveler
Posted 27 Aug 2024
One of the best hotels I’ve stayed at in the Dallas area. Hope I have reason to go back.
Comment from Hotel Management
28 Aug 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay.
by A verified traveler
Posted 25 Aug 2024
Orion was ultra pleasant and accommodating
Comment from Hotel Management
27 Aug 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay.
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay.
by A verified traveler
Posted 20 Aug 2024
It was a great stay!
Comment from Hotel Management
20 Aug 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay.
by A verified traveler from Lewisville
Posted 19 Aug 2024
This was my first time stay at a Hyatt hotel chain. It was my birthday and my husband suggested a staycation. They was so friendly and I wanted ro stay on a high floor with a view and they gave me that. I definitely will stay there again in the future and will suggest the Hyatt for others who visit. No suggestion to improve. For me the day was great. And rhe staff wished me a happy birthday.
Comment from Hotel Management
19 Aug 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay and your birthday celebration. We look forward to seeing you again.
by A verified traveler
Posted 18 Aug 2024
Very nice and clean hotel room with great staff. Would recommend to family and friends and would return again.
Comment from Hotel Management
19 Aug 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay and look forward to your return.
by A verified traveler
Posted 11 Aug 2024
Connected to the mall is the biggest plus. Other than that it’s great.
Comment from Hotel Management
12 Aug 2024 by Hotel Manager, Hotel Management
Thank you, we are pleased that you enjoyed your stay.
