Ratings based on 119 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
It was good
Reception staff at check in was m
by A verified traveler
Posted 25 Nov 2023
nice gaff!
by A verified traveler
Posted 12 Aug 2023
Lack of services
by A verified traveler
Posted 18 Oct 2022
Beautiful looking hotel. My only comment is the lack of elevator to reach my room. I had to carry my heavy luggage up and down the stairs. The floor where my room was situated requires stairs to get into as the elevator stopped on the floor above or below where my room was.
by A verified traveler
Posted 21 Sep 2021 on Hotels
A great place, the bed could a bit bigger.
by A verified traveler
Good hotel, horrible hospitality
Posted 12 Jun 2021 on HotelsThis hotel was very nice. The resort is beautifully laid out in an old German style and the room was very modern with a nice balcony. The pool and amenities were very nice as well. No complaints about the hotel itself.
Despite this our stay at this hotel was not great. We came during the spring of 2021 so COVID was still a big factor. We needed to show a negative test on arrival and we had no problem with that. However, I was mistaken thinking the test could be within 48 of arrival, it needed to be within 24 hours and we were just 2 hours short. We were travelling by bike with a 2-year-old so you can imagine the inconvenience this caused. To say the hotel wasn't helpful is an UNDERSTATEMENT. The testing center was a 20 min bike ride away and it was clearly about to rain heavily. The hotel did not offer to drive us (even when I asked) and as we were riding in the pouring rain I remembered the hotel actually had COVID tests for their guests too but since we were only there only one night they refused to give it to us. Let me also mention we had gotten our vaccines at this piont too. We understand that government rules must be followed but they just seemed to want to make the experience as difficult as possible for us (and they succeeded). For this reason I will not be going back and I wouldn't recommend it to anyone, especially families.
by A verified traveler
Posted 13 Sep 2020 on Hotels
by A verified traveler
Good stay enjoyed my experience
Posted 10 Mar 2019 on HotelsNice hotel, had a meal at the hotel and staff very helpful as we couldn't read German. Good breakfast, wide selection. Offered a choice of gifts on check out - we chose the schnapps. Staff professional, friendly and well dressed.
by A verified traveler
Posted 16 Nov 2018
by A verified traveler from Austin Texas
Posted 8 Nov 2018 on Orbitz
Great bar. Hotel has excellent atmosphere. Old traditional style architecture and decor but very modern and clean.
