Ratings based on 327 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2020 on Hotels
Good value for the price, good location close to the train station. The building itself is quite old but kept in good condition, quite modern in the inside.
Comment from Hotel Management
10 Feb 2020 by Your NH Fribourg Team, Hotel Management
Dear Guest,
We would like to thank you very much for choosing our hotel and for taking the time to give us your feedback.
We are happy to read that you enjoyed your stay with us.
We hope to see you again soon,
Kind regards
by A verified traveler
NH Hotel, good for business in Fribourg
Posted 31 Jan 2020 on HotelsHotel is in the centre of town. The carpark out front is free from 18:30 - 08:00 and then 1CHF p/h. Hotel is fine with good breakfast and the rooms are a reasonable sized, modern and clean.
Lift is pretty slow
The mattresses on the bed(s) need to be replaced, they are U-shaped due to use and hence not the most comfortable. I would stay here again, options in Fribourg are limited.
Comment from Hotel Management
4 Feb 2020 by Your NH Fribourg team, Hotel Management
Dear Martyn,
We first would like to thank you very much for choosing our hotel and for taking the time to give us your feedback.
Renovations are planned and will start first with new windows in a few months.
It will be a pleasure for us to welcome you again,
Kind regards
by A verified traveler
Posted 12 Jan 2020 on Hotels
Old rooms, which need to be renovated
Comment from Hotel Management
20 Jan 2020 by Your NH Fribourg Team, Hotel Management
Dear Guest,
First of all, we would like to thank you for sharing with us your feeling. We are aware of the renovations need. Our owner is working on it. We will start in a few month, first with new windows.
Kind regards
by A verified traveler
Posted 11 Jan 2020
Comment from Hotel Management
20 Jan 2020 by Your NH Fribourg Team, Hotel Management
Dear Guest,
We would like to thank you for rating our hotel after your stay with us.
We hope to have the chance to welcome you again to improve your satisfaction,
Kind regards
by A verified traveler
Posted 19 Nov 2019 on Hotels
Comment from Hotel Management
19 Nov 2019 by Your NH Fribourg Team, Hotel Management
dear Louis,
We would like to thank you for sharing with us your feeling after your stay with us. We regret not being able to cover your expectations but we hope that you will give us a second chance to welcome you,
Kind regards
by A verified traveler
Posted 4 Nov 2019 on Hotels
Comment from Hotel Management
6 Nov 2019 by Your nh fribourg team, Hotel Management
Dear Maurus,
Thank you very much for choosing our hotel and furthermore for giving us your feedback. We hope to see you soon,
Kind regards
by A verified traveler
Posted 19 Sep 2019 on Hotels
Comment from Hotel Management
23 Sep 2019 by Your NH Fribourg Team, Hotel Management
Dear Guest,
We would like to thank you very much for your excellent feedback and we are looking forward to welcome you again,
Kind regards
by A verified traveler
Posted 5 Aug 2019 on Hotels
Everything was ok, the room needs though some renovation.
Comment from Hotel Management
6 Aug 2019 by Your NH Fribourg Team, Hotel Management
Dear Hans,
Thank you very much for choosing our hotel and as well for taking the time to give us your feeling.
We are aware of the need of renovations. We are waiting for them in a real near future.
The whole NH Fribourg Team wish you a wonderful summer,
Kind regards
by A verified traveler
Posted 31 Jul 2019 on Orbitz
Comment from Hotel Management
6 Aug 2019 by Your NH Fribourg Team, Hotel Management
Dear Guest,
We regret that we did not cover your expectations.
The whole NH Fribourg Team would like to wish you a wonderful summer.
by A verified traveler
Travelled
Posted 28 Jul 2019 on HotelsProblem was it was 36c both days and the hotel is not air conditioned - they kindly changed me to mountain view room but did not realize it would get full sun all day. First day my room was 40c - I had a small fan and had to sleep with a damp towel over me for comfort. Day 2 I was out all day but returned to a room like an oven. Would not recommend this hotel in the height of summer.
Staff were great.
Comment from Hotel Management
6 Aug 2019 by Your NH Fribourg Team, Hotel Management
Dear Lyn,
We would like to thank you very much for sharing with us your feeling after your stay.
Be sure that we fully regret not being able to offer the air conditioning to our guests. We know that the fan is not enough during these warms periods and we are really sorry for it.
We will share with our staff your message as there is not better reward for a well done job.
We wish you a wonderful summer and hope to see you again,
Kind regards
