Ratings based on 370 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Good stay
Posted 18 Aug 2024 on HotelsVery good, the receptionists were friendly!
by A verified traveler
Room for improvement
Posted 10 Jun 2024 on HotelsEven though I don’t think it was intentional our check-in was a bit off putting. The air conditioning or fan didn’t work, quite stuffy so we had to leave windows open all night. Only one low pillow, found this uncomfortable even though bed comfortable. Carpets quite stained. Breakfast was 27CHF ($46 AUD each) felt this was very expensive. Pleased there was plenty of free parking. Easy walk into town centre.
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
28 Nov 2023 by Léo Boyer - General Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Fribourg
Posted 11 Sep 2023 on HotelsReception asked if we wanted advice on where to eat, we declined but we only found one restaurant open as most places are closed on Mondays.
Mercure has a bar but was closed.
Mercure has a restaurant but was closed.
The next morning we were asked if we enjoyed are stay and said yes but room was very hot. We were then told air-con will not be installed until end of 2023. Not impressed.
by A verified traveler
Not worth the price you pay for
Posted 2 Jul 2023 on HotelsHotel was going under renovation when visited and it was a bit messy. Rooms were just OK but didn't feel comfortable. Breakfast was basic. But for this price you expect far far far more. Wouldn't stay again. Not the quality you pay for.
by A verified traveler
Posted 26 Nov 2022 on Hotels
Comment from Hotel Management
2 Jan 2023 by General Manager, Hotel Management
Dear Rick,We very much appreciate your comments regarding your stay at the Fribourg Centre Remparts By Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 30 Oct 2022 on Hotels
by A verified traveler
Posted 29 Aug 2022
Quiet location. Good breakfast.
Comment from Hotel Management
9 Sep 2022 by General Manager, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 14 Aug 2022 on Ebookers
Just thank you to hotel staff for kindness and Cleanliness. Very very pleased
Comment from Hotel Management
9 Sep 2022 by General Manager, Hotel Management
Dear Dona,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
