Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Daly City
Posted 4 Nov 2024
No
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 3 Nov 2024
The property was beautiful, and had everything we needed. We booked a 2 bedroom suite, which included 2 rooms, 2 bathrooms, full kitchen, dining area, and living area (with a fireplace). The area was convenient with grocery stores nearby and easy access to main roads, but the gr strs around it had a lot of homeless and seemed pretty run down.
by A verified traveler
Posted 30 Oct 2024
Very great customer service very polite and everything went smoothly to check in and check out
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Karen,Thank you for your kind words! We're happy our team's politeness and efficient service made your check-in and check-out go smoothly. We look forward to welcoming you back to Sonesta ES Suites Fresno for another seamless stay!
by A verified traveler
Posted 29 Oct 2024
Great stay
Comment from Hotel Management
30 Oct 2024 by General Manager , Hotel Management
Dear Ashley,Delivering a great experience for our guests is our goal at Sonesta ES Suites Fresno, so it's nice to know we were successful during your stay. Thank you for the positive rating, and come back anytime.
by A verified traveler
Posted 27 Oct 2024
This is a hidden gem. It was convenient to the hospital and priced within our budget.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Cynthia,Thank you for taking a moment to share your experience at Sonesta ES Suites Fresno. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. It would be our pleasure to welcome you back anytime!
by A verified traveler
Posted 21 Oct 2024
Sonesta ES Suites Fresno was a great hotel for a quick trip. The amenities offered were more than we expected, and the room had everything and more. Such a great experience and beautiful hotel.
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Ashleigh,It was a pleasure hosting you at Sonesta ES Suites Fresno. We are delighted to know you had such a great experience. Your kind words and perfect rating has made our day and we look forward to hosting you again. Come back soon!
by A verified traveler
Posted 20 Oct 2024
The staff was friendly and nice. The hotel was clean.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Rita, Thank you for your comments and feedback! It was a pleasure to serve and accommodate you and we look forward to the chance to host you once more in the future.
by A verified traveler
Posted 19 Oct 2024
Good feeling of a apartment being at home with amenities wide open to roll around with walker or wheel chair room and carpet need a deep clean a black reveal a lot hidden I the bed was clean with fresh sheet no issues had a descent stay happy and rest.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Thank you for being our guest and sharing your feedback. Our team works hard to ensure our guests have a perfect stay, so we are happy you enjoyed our spacious accommodations and clean, comfortable bed. We look forward to welcoming you back for another great stay and improving your rating of our hotel.
by A verified traveler
Posted 18 Oct 2024
Great place!
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Lacora, Thank you for your perfect rating! It was such a pleasure having you as our guest, and we hope you return soon.
