Ratings based on 465 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Other budget friendly options are better.
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Hulices,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 29 Nov 2024
Nothing special. No amenities like shampoo or tissues. It was quiet and I got a good night sleep. No breakfast available but Starbucks and restaurants are close by. Close to freeway.
by A verified traveler
Posted 28 Nov 2024
This place was nasty. It was dirty. They had roaches. They asked me to write the motel six we stayed in.
by A verified traveler
Posted 24 Nov 2024
Room was outdated, not the cleanest and a bit uncomfortable. Area had too many randoms riding around on bikes or hanging out and felt unsafe.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Tanya, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A verified traveler
Posted 17 Nov 2024
The only thing that was ok was the bed. The place was run down
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Aleida,Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Maz K.#Team6
by A verified traveler from San Marcos
Posted 9 Oct 2024
As soon as we arrived and pulled back the sheets there was a cockroach. We left immediately.
Comment from Hotel Management
10 Oct 2024 by Brand Experience Team, Hotel Management
Hi Johanna, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Natalie #Team6
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Brand Experience Team, Hotel Management
Hi Stacy, Thank you for the 5-star rating! Natalie #Team6
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Guest Experience Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 29 Sep 2024
Clerk gave us a room that was occupied! 3rd floot room when I had requested 1st floor when reserving. Minor inconveniences like no ice bucket, no dial tone on phone although it apparently worked. Holes in sheets. Bed comfortable. Taco Bell and Dominoes across parking lot for quick dinner. You get what you pay for.
Comment from Hotel Management
2 Oct 2024 by Brand Experience Team, Hotel Management
Hi Pamelia,Thank you for taking the time to share your experience with us. We appreciate your input and hope to provide a five-star experience for all our guests. If there is anything specific you feel we could improve upon, please do not hesitate to contact us. Maz K.#Team6
