Ratings based on 835 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great place to stay when traveling up or down 99
by A verified traveler
Posted 14 Nov 2024
The room was clean and great location
Comment from Hotel Management
20 Nov 2024 by Hillstone Inn, Hotel Management
Thank you for your review! We are happy you enjoyed your stay! Please consider staying with our hotel on your next visit to Tulare. Safe Travels.
by A verified traveler
Posted 12 Nov 2024
Enjoyed my stay
Comment from Hotel Management
20 Nov 2024 by Hillstone Inn, Hotel Management
Dear Guadalupe, Thank you very much for your positive feedback and for staying at our hotel we are looking forward to seeing you soon.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hillstone Inn, Hotel Management
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
by A verified traveler
Posted 11 Nov 2024
i ve been trying call them because im checking in late and noone will answer
Comment from Hotel Management
20 Nov 2024 by Hillstone Inn, Hotel Management
Hi Ellen, We apologize for the inconvenience. We tried to reach out to you by Expedia messages. I am glad we had a chance to talk about your stay at check out. Thank you for your nice comments. We hope you choose to stay with us again on your next trip to town.
by A verified traveler
Posted 11 Nov 2024
Nothing
Comment from Hotel Management
20 Nov 2024 by Hillstone Inn, Hotel Management
Thank you very much for your positive feedback and for staying at our hotel we are looking forward to seeing you soon.
by A verified traveler from Chino
Posted 10 Nov 2024
The young woman at the front desk was curtious and professional. The room was newly renovated and appeared clean. However, we found a small roach in our room. There was plenty of parking when we checked in. Unfortunately, upon our return to the hotel after our event there was no parking, we had to park at the hotel next to ours. There were a fair amount of homeless camped outside the hotel. I would have given one more star uf not for the roach.
by A verified traveler
Posted 10 Nov 2024
Room needs more than one little trash can
The bed was the worst we’ve slept in
Comment from Hotel Management
20 Nov 2024 by Hillstone Inn, Hotel Management
Dear Kim, On behalf of the entire staff, I sincerely apologize that our hotel did not meet or exceed your expectations. Your satisfaction is important to us, and we are very sorry about the bed inconvenience. Thank you for letting us know. We will make sure it won't happened again.
by A verified traveler from Broken Arrow
Posted 10 Nov 2024
We felt safe here the entire week. The staff were helpful and friendly. The room was clean, nicely decorated and comfortable beds. Overall, a great place to stay for a nice price!
Comment from Hotel Management
20 Nov 2024 by Hillstone Inn, Hotel Management
Dear Leonardo, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hillstone Inn, Hotel Management
Dear Charles, On behalf of the entire staff, I sincerely apologize that our hotel did not meet or exceed your expectations. Your satisfaction is important to us. Please always feel free to reach any members of the staff and inform us if there is a problem, we will always be happy to assist and make sure you have a wonderful stay.
