Ratings based on 967 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Very convenient to many things.
by A verified traveler
Posted 22 Nov 2024
Overall my experience was fine. The staff was nice & my room was clean. The only two flaws I came across were that the spa was closed for remodel & the water pressure in the shower was horrible. It took 15 minutes for the water to get hot but I managed.
Comment from Hotel Management
22 Nov 2024 by Fidencio M. , Hotel Management
Dear Amanda: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Fidencio M. , Hotel Management
Dear chu: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler
Posted 22 Nov 2024
The hotel smelled like an old shoe. The website has the pool and spa working. The spa hasn't worked in over a year, said the night shift worker. I paid for a hotel that had these amenities and didn't get them. This is a common theme. Expedia- you need to promote the properties appropriately. Very disappointing. The hotel needed to freshen the place up. It smelled bad on the first and 3rd. floors.
Comment from Hotel Management
22 Nov 2024 by Fidencio M. , Hotel Management
Dear Tonya: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Fidencio M. , Hotel Management
Dear Raymond: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Fidencio M. , Hotel Management
Dear Sara: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler
Posted 20 Nov 2024
Had a nice stay. Room was nice clean in a safe area. Staff was friendly and we will stay again.
Comment from Hotel Management
20 Nov 2024 by Fidencio M. , Hotel Management
Dear Neeley: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Fidencio M. , Hotel Management
Dear Marco: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler from Milwaukee
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Fidencio M. , Hotel Management
Dear Kristina: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
by A verified traveler
Posted 15 Nov 2024
Beds a little firm for me, otherwise everything else was good.
Comment from Hotel Management
18 Nov 2024 by Fidencio M. , Hotel Management
Dear Brian: Thank you for taking the time to review our property. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon
