Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Hyatt Place Fremont, Hotel Management
Hello Guo Feng,Thank you for your review! We hope to have you back again soon at the Hyatt Place Fremont for another great stay.
by A verified traveler
Posted 23 Dec 2024
Staff was friendly upon check in and check out. Clean.
Comment from Hotel Management
23 Dec 2024 by Hyatt Place Fremont, Hotel Management
Greetings Jondelle, Thank you for your review! We are happy to hear that everything with your stay was clean and staff provided friendly service for your check-in and check-out. We hope to host you again in the near future.
by A verified traveler
Posted 20 Dec 2024
This was my first trip with my son to go see a 49ers game and I chose this hotel due to affordability. The hotel room was better than what I expected and honestly I didn’t feel the stadium was far like I thought and it was helpful to be next to the freeway. Cristol provided great customer service and met my expectations. Thank you!
Comment from Hotel Management
21 Dec 2024 by Hyatt Place Fremont, Hotel Management
Hello Victoria,Thank you so much for sharing your experience with us! We're thrilled to hear that you and your son had a memorable trip and that our hotel exceeded your expectations. It's wonderful to know that the location was convenient for your visit to the 49ers game, and we're glad Cristal was able to provide you with excellent service. We truly appreciate your feedback and hope to welcome you both back for another enjoyable stay in the future.
by A verified traveler
Posted 17 Dec 2024
Staff is very friendly and helpful. Breakfast is good. Only problem was hot water heater wasn't working and water was between warm and cold.
Comment from Hotel Management
17 Dec 2024 by Hyatt Place Fremont, Hotel Management
Greetings RAYMOND,Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you experienced with the shower temperature. Please know our maintenance team has ensured that all showers are working properly and giving hot water moving forward. I am happy to hear that you did receive friendly service from our staff and also that you enjoyed breakfast. We hope to have you back on property for an improved experience in the future.
by A verified traveler
Posted 15 Dec 2024
Shower water was cold and the coffee wasn’t great. Otherwise it was ok.
Comment from Hotel Management
17 Dec 2024 by Hyatt Place Fremont, Hotel Management
Hello Carly,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience of the temperature of the shower and the quality of our coffee. Please know our maintenance team has ensured that all showers are working properly and giving hot water. Additionally, we will look into our coffee preparations to ensure we are providing the freshest cup of coffee for all guests. We appreciate your feedback and hope to have the chance to host you again in the near future.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Hyatt Place Fremont, Hotel Management
Hello Amha,Thank you Amha for taking the time to review your stay. We are happy to hear that everything went well, and we hope to see you again in the near future.
by A verified traveler
Posted 3 Dec 2024
Loved it
Comment from Hotel Management
5 Dec 2024 by Hyatt Place Fremont, Hotel Management
Greetings Justin,We are very happy to hear that you loved your stay, and we hope to invite you back in the future for another great experience.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Hyatt Place Fremont, Hotel Management
Greetings Taylor,Thank your kind review, we hope to invite you back again in the near future for another great stay!
by A verified traveler
Posted 23 Nov 2024
The room not clean the breakfast no good
Comment from Hotel Management
26 Nov 2024 by Hyatt Place Fremont, Hotel Management
Greetings,Thank you for taking the time to complete a review. We are sorry to hear that the cleanliness of your room and breakfast did not meet expectations, and please know we will get this addressed right away with our team.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hyatt Place Fremont, Hotel Management
Hello Taylor,Thank you for your 5/5 review! We are happy to see that everything went well, and we hope to have you on property again real soon.
