Ratings based on 534 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear Christel, Thank you for taking the time to rate your stay at our Holiday Inn Express & Suites North Fremont, an IHG Hotel. We appreciate your feedback and are grateful for your patronage. We strive to provide a five-star experience to all our guests and your rating tells us there may be areas where we could improve.Without specific feedback, it's difficult for us to address where we fell short. We invite you to share more about your experience, if you wish, so we can ensure future stays are more enjoyable. We are committed to providing a high level of service and we would love the opportunity to better serve you in the future. Warm Regards,Guest Relation ManagerHoliday Inn Express & Suites North Fremont, an IHG Hotel
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Dear Brian,Thank you for taking the time to rate your stay at Holiday Inn Express & Suites North Fremont, an IHG Hotel. We are delighted to see that you enjoyed your time with us, even though your rating was not accompanied by a review. Receiving feedback, whether it's through words or ratings, is always appreciated as it helps us continually improve our services and guest experiences.We hope that during your next stay, we can elevate your experience from a 4-star to a full 5-star one. Your satisfaction is our utmost priority and we will strive to exceed your expectations. Please feel free to share any specific feedback or suggestions you may have. Looking forward to welcoming you back soon at Holiday Inn Express & Suites North Fremont, an IHG Hotel.Warm Regards,General ManagerHoliday Inn Express & Suites North Fremont, an IHG Hotel
by A verified traveler
Posted 23 Oct 2024
Great mid way point for our road trip. Quiet and clean, will be back next year in our way through!
Comment from Hotel Management
23 Oct 2024 by GM, Hotel Management
Dear Anne,Thank you for choosing Holiday Inn Express & Suites North Fremont, an IHG Hotel as your midway stop during your road trip. We are thrilled to know that our quiet and clean environment contributed to a positive experience. We are excited to hear that you plan to return next year! Your continued patronage is a testament to our hotel's quality and service. Rest assured, we look forward to welcoming you back and strive to make your next stay even more enjoyable. Warm Regards,General ManagerHoliday Inn Express & Suites North Fremont, an IHG Hotel.
by A verified traveler
Posted 21 Oct 2024
Right off 80/90
Near dining options
Quiet, felt safe
Comment from Hotel Management
22 Oct 2024 by GM, Hotel Management
Dear Jeffrey,Thank you for taking the time to share your positive experience at Holiday Inn Express & Suites North Fremont, an IHG Hotel. We are delighted to know that our location near dining options and right off the 80/90 was convenient for you. Your comfort and safety are our topmost priorities, so it's fantastic to hear that you found our hotel to be quiet and felt secure during your stay.We sincerely appreciate your 5-star rating and we are thrilled that we were able to meet your expectations. Your kind words truly serve as a high level of encouragement for the entire team. We hope to have the pleasure of welcoming you back in the near future for another peaceful and secure stay.Warm Regards,General ManagerHoliday Inn Express & Suites North Fremont, an IHG Hotel
by A verified traveler
Posted 18 Oct 2024
Incredibly clean and comfortable! Easy stop off the highway. Breakfast was good. Perfect overnight for long-distance travelers!
Comment from Hotel Management
18 Oct 2024 by GM, Hotel Management
Dear Gretchen,Thank you for sharing your fantastic review of your stay at Holiday Inn Express & Suites North Fremont, an IHG Hotel. We're absolutely thrilled to hear that you found our hotel to be incredibly clean and comfortable. Our team takes great pride in maintaining our facilities and ensuring every guest feels at home.We're also delighted to know you enjoyed our breakfast and found our location convenient for your long-distance travel. Your satisfaction is our top priority and we're pleased to know we met your expectations. We look forward to welcoming you back the next time you're on the road and need a comfortable stop off the highway. Warm Regards,General ManagerHoliday Inn Express & Suites North Fremont, an IHG Hotel
by A verified traveler
Posted 10 Oct 2024
Clean and up to date modern rooms
Comment from Hotel Management
10 Oct 2024 by GM, Hotel Management
Dear Rick,Thank you for taking the time to share your wonderful feedback with us. We're delighted to know that you appreciated our clean and modern rooms at the Holiday Inn Express & Suites North Fremont, an IHG Hotel. We aim to provide our guests with an environment that is not only comfortable but also up-to-date and visually pleasing.Your positive comments truly encourage our team to continue delivering exceptional service and a memorable experience. We look forward to welcoming you back in the near future and strive to make your next stay even more enjoyable. Warm Regards,General ManagerHoliday Inn Express & Suites North Fremont, an IHG Hotel
by A verified traveler
Posted 23 Sep 2024
Excellent.
Comment from Hotel Management
23 Sep 2024 by GM, Hotel Management
Dear Douglas,Thank you for taking the time to leave us such a wonderful rating. We're thrilled to hear that your stay at the Holiday Inn Express & Suites North Fremont, an IHG Hotel, met your expectations and that you had an excellent experience with us. Your satisfaction is our top priority and we strive to ensure our guests have a memorable stay with us.We hope that your positive experience will bring you back to our hotel in the future. Our team is always here to provide you with the same quality and service you have come to expect. Thank you once again for your kind words and we look forward to welcoming you back to our hotel in the near future.Warm Regards,General ManagerHoliday Inn Express & Suites North Fremont, an IHG Hotel
by A verified traveler
Posted 7 Sep 2024
Very nice. Quiet. Very clean
Comment from Hotel Management
7 Sep 2024 by GM, Hotel Management
Dear Tim,Thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed the quietness and cleanliness of our hotel. At Holiday Inn Express & Suites North Fremont, an IHG Hotel, we strive to provide our guests with a comfortable and serene stay. We look forward to welcoming you back during your next visit!Warm regards,Hotel Management
by A verified traveler
Posted 5 Sep 2024
They were excellent when Expedia was not. I highly recommend this hotel.
Comment from Hotel Management
6 Sep 2024 by GM, Hotel Management
Dear Meredith,Thank you for your glowing review! We're thrilled that our team at Holiday Inn Express & Suites North Fremont, an IHG Hotel, could step in and assist when you needed us. Your high recommendation is the best compliment we could receive! We look forward to welcoming you back soon for another excellent experience.Warm Regards,Hotel Management
by A verified traveler
Posted 28 Aug 2024
Beds were too high.
Comment from Hotel Management
29 Aug 2024 by GM, Hotel Management
Dear Diane,Thank you for taking the time to review our hotel. We're glad to hear you enjoyed your stay overall. We appreciate your feedback about the bed height, as we strive to make all aspects of our guests' stay as comfortable as possible. Rest assured, we will take your comments into consideration for future improvements. We look forward to welcoming you back soon.Warm regards,Hotel Management
