Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
It was well-located and made it easy to visit the tourist attractions.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler from Reno
Posted 31 Oct 2024
Just amazing place, right next to the train station and within 10 minutes from Cathedral plaza.. I love Germany
by A verified traveler from ST. CATHARINES
Posted 24 Oct 2024
Arrived at noon and left bags and gave my name . Told to come back after 3 which was expected. We came back around 8pm and were given room keys for a room that already had guest's bags and belongings. The desk agent bizarrely asked " who was in there?". She gave us another room without acknowledging an error or being pleasant...it all seemed to be our fault.
This presents a security risk and while I'm sure it's not a frequent occurrence,hotel management may wish to review check in for room 104 on Oct 23.
We could have cleaned out those guests belongings if we were different people.
We did ask for extra pillows from housekeeping but we're told they had none.
Room was clean and bes comfortable but the check in process was something I have never seen on 45 years of travel.
by A verified traveler
Posted 9 Oct 2024
Convenient location. Single beds were tiny but for a brief stay hotel it was adequate.
by A verified traveler
Posted 4 Oct 2024
Very good
by A verified traveler
Posted 17 Sep 2024
Great location at rail station with easy walking to Old Town… good connections to local trains also. Was surprisingly quiet! Shops/eating places at train station is great for quick access. Try Dean & Dave’s - great fresh choices!
TV channels very limited.
by A verified traveler
Posted 9 Sep 2024 on Hotels
by A verified traveler
Posted 23 Aug 2024 on Hotels
by A verified traveler
Posted 14 Aug 2024
There was no AC in the lobby, I tried to check in at 3:00 as they instructed, but the unit was not ready, so I had to wait in the warm/hot lobby.
