Ratings based on 18 Verified Reviews

4.5 out of 5
80% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Apr 2023
👍
Comment from Hotel Management
13 Apr 2023 by jam management, Hotel Management
thank you.
3 out of 5
by A verified traveler

Posted 29 Dec 2022
I was pleased there were 110v plugs. The food in the restaurant took a long time for supper-45mins to 1hr. The portions for breakfast was very skimpy and you had to ask for everything that you wanted extra. The internet was weak. The room and property was kept very well considering the outside surroundings.
5 out of 5
by A verified traveler

Posted 1 May 2022
Friendly staff. Makes you feel welcome.
Comment from Hotel Management
2 May 2022 by Jam management , Hotel Management
Thank you for your feedback, hope to see you again soon.
5 out of 5
by A verified traveler

Posted 8 Jan 2020 on Travelocity
Jam Lodge is a bohemian and well kept property. The staff are friendly and hospitable. The rooms are clean and comfortable. Jam Lodge is basically a home away from “home”. The property is very well maintained and located in the heart of Freetown. I encourage anyone visiting Sierra Leone to please patronize Jam Lodge. You will not regret it. My regards to the property manager Ms. Patricia, she’s very warm and friendly. The staff Zainab, Hawa and Mariama are hard working, friendly and hospitable. Breakfast was so delicious!! Best fresh squeezed pineapple juice I ever tasted. Job well done Jam Lodge!!
Comment from Hotel Management
16 Jan 2020 by Manager jam lodge, Hotel Management
Thank you. We will continue to provide the quality of service that our customers have come to expect.
5 out of 5
by A verified traveler

Home away from home...

Posted 6 Jun 2019 on Hotels
The Jam Lodge is just lovely. It does not have a swimming pool or 24 room service of course, but the family run places makes you feel like family, the cooking is wonderful, and the place is just great.
Comment from Hotel Management
6 Jul 2019 by Manager, Hotel Management
Thank you.
5 out of 5
by A verified traveler

My Type of Place and People!

Posted 16 Jan 2019 on Hotels
This place, the location, staff, management, the cuisine, service...everything top notch! And at a great price! They even have car service and throughout my entire stay, they did everything in their power to make sure that I was happy and taken care of!!! Whether it's just you, your family, or a class trip, staying here should be a viable option for you!!! They are courteous, kind, and helpful. Definitely, one of my favorite places to stay. Clean, comfortable, air conditioning, beautiful views from every corner, and free wonderful and delicious breakfast every morning!!! And for the rate???!!! You Cannot beat it!
Comment from Hotel Management
22 Jan 2019 by Abdul Jalloh , Hotel Management
Dear Janice, Thank you very much for your kind words. We are happy you enjoyed your stay and look forward to seeing you again soon! Kind regards,
4 out of 5
by A verified traveler from Washington, DC

Posted 12 Nov 2018
Excellent location to State House and government offices, mini-markets nearby, safe and easy access to local transportation, cooking good but variety and more international meals would be welcome, warm and kind hotel workers
Comment from Hotel Management
4 Jan 2019 by Manager, Hotel Management
Thank you
4 out of 5
by A verified traveler from in the middle of market

Fair

Posted 13 Aug 2018 on Hotels
The bed are confortable and room great. Perferct place if you are not considering out of the room. The environment is more like home or airbnb. You need to knock the door each time before they open the door. I will recommend if you have low budget and not looking for Hotel environment and conditions.
Comment from Hotel Management
24 Sep 2018 by Abdoul Diallo, Hotel Management
thank you for your feedback. We definitely promote our establishment as home away from home. So it is great that your take away is such. we thank you for your feedback. best wishes,
5 out of 5
by Sharon

Nice relaxing respite

Posted 26 Mar 2017 on Hotels
I stayed here for my few final days in W. Africa after several weeks of traveling in the bush. I was really pleasantly surprised at how nice the hotel was -- with everything in super good condition, working properly, and comfortable (not a given at all in this region!!). The owners and staff were super nice, friendly, and helpful, and it was a pleasure to interact with them. The hotel had a good included breakfast, nice rooms with air-con, and a very pleasant common area to hang out in, watch the news, and have a drink. The hotel is convenient to the Seabird Ferry terminal, and there are a few places to eat nearby. All in all I'd highly recommend the Jam Lodge to others looking for a very pleasant place to stay while in Freetown.
5 out of 5
by Sharon

Nice refuge

Posted 24 Mar 2017 on Hotels
This was a really nice and well run hotel, with very pleasant and helpful owners and staff, common area and rooms in excellent condition. It was really a comfortable landing spot after several weeks in the bush, and I would definitely recommend it to other travelers.