Ratings based on 997 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Horrible service
by A verified traveler
Posted 5 Jan 2025
The resort is fantastic especially for families with young kids.
The rooms are basic, certainly not luxurious , but at the end they are clean and comfortable.
The beach is outstanding , with plenty of chairs and crystal clear turquoise waters.
The activities are incredible and all inclusive : snorkeling in a beautiful reef just in front of the resort, catamaran , kayaking , paddle boarding. You can also book interesting excursions directly at the resort.
The entertainment is very nice , the animation team works hard all day and night to arrange games by the pool and the beach and a show every evening that never disappointed.
The food of the buffet is high quality and we are picky travelers and eaters. Reading other reviews we were concerned and we put down some reservations in restaurants in the island before arriving , but actually the buffet was very good and with great diversity and we ended up having all our meals at the resort as it was super convenient with young kids.
We definitely recommend Viva Fortuna for family vacations and we plan to return soon.
by A verified traveler
Posted 4 Jan 2025
Pros:
The beach is the best, I have been to Fiji, Cancun, Nassau, and many others in California. The sans is so fine-grained, too good.
If you want a quiet and calm vacation time, this is the one.
Cons:
Food is not the best. Buffet is okay. They have a few items. Almost everything is tasteless.
Long lines for drinks
I asked for 2nd floor room, they said they don't have any. It wasn't true, almost 1/3 of 2nd floor rooms were empty. As a returning customer, I expected them to honor my preference.
It was red flag for all 4 days we were there. So, couldn't try out any of the water activities.
A/C was noisy as a chopper. They fixed it once we raised the concern. But, it started it's chopper like noise again. It was annoying, but not a deal breaker for us (but could be for many)
Conclusion:
We will return again because of the beach, not for the other things.
If you're not picky about the foods, and love quiet and calm neach time, this one is for you. Sand on this beach is the best, so smooth and soft and so white, even better than sanda in Paradise Island/Atlantis.
This is not a 5 star hotel like Atlantis. If you keep your expectations reasonable and don't wanna break your bank, this one is for you.
Comment from Hotel Management
4 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Zakir,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable and we will take your suggestions into account. Both your pros and cons comments have been forwarded to the responsible managers.Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach By Wyndham
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Lisa,Thank you very much for taking the time to post your score. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 1 Jan 2025
They advertise as the offer shuttle from airport, that’s not the case. It say it need 72 hrs before arriving, I let them know 2 weeks. I end up getting a taxi $35. At the property I requested a shuttle with in the 72 hrs. At the property they say I have to requested 48 hrs before checking in. Another $35 for taxi
The food was not great, buffet almost same food every day, and the only reservation for a Resturant we had they mess it up, the put in another Resturant that we did not want. So we ate st the buffet again same food
Some of the staff (some not all of them) where rude and not friendly
Comment from Hotel Management
2 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Monsi,Thank you for the review regarding your recent stay at our property.We are really sorry not to have been able to meet your expectations. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Viva Fortuna Beach by Wyndham.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 30 Dec 2024
I ended up having to spend 80 dollars US in order to get from the Airport to the Resort and Back. It is the only all inclusive resort on the island. I was under the impression my package included shuttle and i have not heard back from Expedia about this
Comment from Hotel Management
31 Dec 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Nakeram, We are sincerely thankful for the time you took to share your ranks for our resorts in the Bahamas.We apologize for the misunderstanding regarding our transfer.It would be an absolute honor to have the opportunity to welcome you back for another stay in the near future.Warmest regards,Customer Care TeamViva Fortuna Beach by Wyndham
by A verified traveler
Posted 30 Dec 2024
We enjoyed our stay here. The staff were extremely accommodating and friendly. The rooms could use updating but are kept clean. Take advantage of the Dive Center and tours. We snorkeled with the turtles and were the only ones to go so our driver gave us a tour of the island on the way there and back. We would go back!
Comment from Hotel Management
31 Dec 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Cassandra,Thank you very much for your kind comments and for taking the time to post your review.We are very pleased to learn that you enjoyed your stay at our beautiful resort and we would like to express our deepest gratitude for choosing our Viva Fortuna Beach by Wyndham.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler from au sable forks
Posted 28 Dec 2024
The food options and variety were excellent. Room conditions were average to poor. Bathroom sink faucet was falling apart. Toilet would not always flush. The AC was extremely loud. There was some dirt and insects in bathroom/room. The resort property is nice including the beach, activities, and options for scuba divers, (if experienced). I will say the dive shop did not have the best safety regulations. I would not recommend a very beginner diver dive there unless they had an experienced buddy with them. The resort itself and property felt extremely safe.
Comment from Hotel Management
28 Dec 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Jason,Thank you for sharing your comments with us on your recent vacations.We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We appreciate your good comments.We hope that you afford us the opportunity to serve you again at Viva Wyndham Resorts.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 27 Dec 2024
This property was a waste of money same food every night menu was nasty for everything to be all inclusive wasn’t satisfied at all me and my family had to eat out everyday not much to really do on property and late activities were not good
Comment from Hotel Management
31 Dec 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Tayza,We appreciate the time you dedicated to write your remarks about your stay at our property. Your review will assist us in our commitment to improve in all aspects of our operations.We regret not having been able to fulfill your expectations.Thank you for the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 24 Dec 2024
Safe place for families. 3 star hotel, we are not fancy, so dont expect a 5 star on a 3 star budget.
All in all, we had a nice relaxing time with the family
Comment from Hotel Management
28 Dec 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Daniela,We thank you for choosing Viva Resorts by Wyndham.We look forward to your next visit the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
