Ratings based on 992 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Comment from Hotel Management
20 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Jeannette,Thanks for choosing to stay at our Viva Fortuna Beach by Wyndham.We appreciate the time taking in ranking our property. We hope to welcome you and your friends back for another awesome stay.Best regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler from Bakersfield
Posted 15 Jan 2025
Very nice budget all inclusive. Wasn’t tye nicest, but food is good and staff is nice.
Comment from Hotel Management
16 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear ty,Thank you for the fantastic review about your recent stay at Viva Fortuna Beach by Wyndham.It's a pleasure for us to read your positive review about our staff, services and facilities, that motivates us to keep offering a warm service.Hoping to welcome you back soon.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 14 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Daniel,Thanks for choosing to stay in our Viva Fortuna Beach by Wyndham.We are glad to know that you had a memorable vacation and we afford our goal of satisficing your expectations.We hope to welcome you back for offering you another awesome stay.Best regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 11 Jan 2025
Never in a million years will I stay in this resort again. First the bathroom had mold and fixtures were corroded. Most not all staff were not that friendly. No atm on property, the alcohol was below bottom Shelf even if you are vip the choices are the cheapest jose cuevo, red label diappointing to say the least. The only great thing there was the yoga instructor Linda.
Comment from Hotel Management
13 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Janine,Thank you for the review regarding your recent stay at our Resort.We deeply regret to learn that your experience did not meet your expectations. Your comments and insights are incredibly important to us as they play a crucial role in helping us continually evaluate and improve our amenities and services. Your input allows us to make the necessary adjustments to ensure that future guests enjoy a more satisfying and memorable experience.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit to The Bahamas.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 5 Jan 2025
Horrible service
Comment from Hotel Management
6 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Baraa,Thank you very much for taking the time to post your review.Your feedback is invaluable to us.We genuinely hope that you might consider granting us another opportunity to serve you at Viva Resorts by Wyndham in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 5 Jan 2025
The resort is fantastic especially for families with young kids.
The rooms are basic, certainly not luxurious , but at the end they are clean and comfortable.
The beach is outstanding , with plenty of chairs and crystal clear turquoise waters.
The activities are incredible and all inclusive : snorkeling in a beautiful reef just in front of the resort, catamaran , kayaking , paddle boarding. You can also book interesting excursions directly at the resort.
The entertainment is very nice , the animation team works hard all day and night to arrange games by the pool and the beach and a show every evening that never disappointed.
The food of the buffet is high quality and we are picky travelers and eaters. Reading other reviews we were concerned and we put down some reservations in restaurants in the island before arriving , but actually the buffet was very good and with great diversity and we ended up having all our meals at the resort as it was super convenient with young kids.
We definitely recommend Viva Fortuna for family vacations and we plan to return soon.
Comment from Hotel Management
6 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Antonio,Thank you for giving us the opportunity to serve you at Viva Fortuna Beach by Wyndham during your recent vacation. It is a pleasure to know that you were able to enjoy our services and facilities. Our customers' satisfaction is our constant goal, knowing we reached this goal in your recent stay is very rewarding for all our hard working staff members and it will reinforce their commitment to provide quality service to all of our guests.We look forward to your return visit and again, thank you for choosing to stay with us at Viva Fortuna Beach by Wyndham.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 4 Jan 2025
Pros:
The beach is the best, I have been to Fiji, Cancun, Nassau, and many others in California. The sans is so fine-grained, too good.
If you want a quiet and calm vacation time, this is the one.
Cons:
Food is not the best. Buffet is okay. They have a few items. Almost everything is tasteless.
Long lines for drinks
I asked for 2nd floor room, they said they don't have any. It wasn't true, almost 1/3 of 2nd floor rooms were empty. As a returning customer, I expected them to honor my preference.
It was red flag for all 4 days we were there. So, couldn't try out any of the water activities.
A/C was noisy as a chopper. They fixed it once we raised the concern. But, it started it's chopper like noise again. It was annoying, but not a deal breaker for us (but could be for many)
Conclusion:
We will return again because of the beach, not for the other things.
If you're not picky about the foods, and love quiet and calm neach time, this one is for you. Sand on this beach is the best, so smooth and soft and so white, even better than sanda in Paradise Island/Atlantis.
This is not a 5 star hotel like Atlantis. If you keep your expectations reasonable and don't wanna break your bank, this one is for you.
Comment from Hotel Management
4 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Zakir,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable and we will take your suggestions into account. Both your pros and cons comments have been forwarded to the responsible managers.Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach By Wyndham
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Lisa,Thank you very much for taking the time to post your score. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 1 Jan 2025
They advertise as the offer shuttle from airport, that’s not the case. It say it need 72 hrs before arriving, I let them know 2 weeks. I end up getting a taxi $35. At the property I requested a shuttle with in the 72 hrs. At the property they say I have to requested 48 hrs before checking in. Another $35 for taxi
The food was not great, buffet almost same food every day, and the only reservation for a Resturant we had they mess it up, the put in another Resturant that we did not want. So we ate st the buffet again same food
Some of the staff (some not all of them) where rude and not friendly
Comment from Hotel Management
2 Jan 2025 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Monsi,Thank you for the review regarding your recent stay at our property.We are really sorry not to have been able to meet your expectations. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Viva Fortuna Beach by Wyndham.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 30 Dec 2024
I ended up having to spend 80 dollars US in order to get from the Airport to the Resort and Back. It is the only all inclusive resort on the island. I was under the impression my package included shuttle and i have not heard back from Expedia about this
Comment from Hotel Management
31 Dec 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Nakeram, We are sincerely thankful for the time you took to share your ranks for our resorts in the Bahamas.We apologize for the misunderstanding regarding our transfer.It would be an absolute honor to have the opportunity to welcome you back for another stay in the near future.Warmest regards,Customer Care TeamViva Fortuna Beach by Wyndham
