Ratings based on 994 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Every staff member was super nice, accommodating, and helpful. I have been to this resort multiple times and I plan to come back!
Comment from Hotel Management
27 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Patricia,Thank you for giving us the opportunity to serve you once again at Viva Fortuna Beach by Wyndham. We are pleased to know that you had a wonderful time at our resort.It is a pleasure to know that we have continued to meet your expectations. The satisfactory comments of our guests are our best reward.It will be an honor to receive you on your next visit to The Bahamas.Sincerely,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 22 Nov 2024
Call to cancel or book later date after the property was 16 hours from where we was and never got a refund was told I can’t even though it was hours before check in I was charge the entire stay and the manager was rude don’t stay here
Comment from Hotel Management
25 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Nadine,Thank you very much for taking the time to post your review.We are sorry about the experience that you mentioned. However, you can contact our Reservation Department through the numbers advertised in our website and they will be more than glad to assist you.We remain at your disposal.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 15 Nov 2024
Room was great, bar and buffet would run out of items
Comment from Hotel Management
17 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear John,Thank you for sharing your comments with us on your recent vacation at Viva Fortuna Beach by Wyndham.We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We appreciate your good comments.We hope that you afford us the opportunity to serve you again at Viva by Wyndham Resorts.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 15 Nov 2024
The food was the worst. I literally ate rice and gravy for dinner two days. Even for breakfast, they had an omelet station but no cheese. The rooms need to be updated and change those had mattress. The sliding glass door to the balcony needs some oil. I hurt my arm trying to pull it open. The entertainment was just okay. The performers need a lot of rehearsals. I could've done better than that. I will never stay at this hotel again. Im very surprise and disappointed at the Wyndham.
Comment from Hotel Management
19 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Terry,Thanks for you for taking the time to provide us with a review of our Viva Fortuna Beach by Wyndham.We can assure you that all of our clients’ opinions are very important to us, as it is the most reliable source of information to improve our services and facilities. Our continuous commitment is to provide a quality service to all of our guests. We hope for the opportunity to regain your trust during your future visits to The Bahamas. We look forward to the chance to welcome you back and provide you with an improved and more enjoyable stay.Kind regards, Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 11 Nov 2024
Beach is very beautiful, food was average. We had great time!
Comment from Hotel Management
13 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Edyta Stanislawa,Thank you very much for your kind comments and for taking the time to post your review. We are very pleased to learn that you enjoyed your stay at our beautiful resort and rest assured that your comments help us to reinforce our goal and efforts to keep improving our services, we also would like to express our deepest gratitude for choosing our Viva Fortuna Beach by Wyndham. TAWe would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Tarenda,Thanks for choosing to stay in our Viva Fortuna Beach by Wyndham.We are glad to know that you had a memorable vacation and we afford our goal of satisficing your expectations.We hope to welcome you back for offering you another awesome stay.Best regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 2 Nov 2024
Nice resort. Serene atmosphere. Lovely beach. However, I did not like how sandy the bedroom floor was when I checked in; the room should've been swept (or mopped) better.
Comment from Hotel Management
3 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Norrisa,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Fortuna Beach by WyndhamBest regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler from TOWNSEND
Posted 2 Nov 2024
Never had booze i wanted always had go get it buffet was average to good
Comment from Hotel Management
3 Nov 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear John,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 28 Oct 2024
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Comment from Hotel Management
30 Oct 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Karissa,We thank you for choosing Viva Resorts by Wyndham. We look forward to your next visit the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A verified traveler
Posted 27 Oct 2024
The beach was right near the entertainment area
Comment from Hotel Management
30 Oct 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear Michaelle,Thank you very much for taking the time to post your review. We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
