Ratings based on 955 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Property was clean and close enough to the outlets where we could get in less than 10 minutes, while also being a secluded/quiet place.
Comment from Hotel Management
22 Nov 2024 by CBI, Hotel Management
Thank you for a great review!
by A verified traveler
Posted 14 Nov 2024
Liked everything except the walls are thin.
Comment from Hotel Management
15 Nov 2024 by CBI, Hotel Management
Thank you for staying at Casco Bay Inn
by A verified traveler
Posted 11 Nov 2024
Room temperature could not be adjusted. Refrigerator could not be adjusted; everything froze. Refrigerator and microwave were stacked in front of the mirror. There was no sheer curtain on the window. If you opened the drapes, anyone could look right in. Furniture was scratched and old. Only one chair at the table in the room. Really poor lighting; room was dark. No alarm clock. No USB ports to charge phones. Only one lamp in the room. Really small pillows on a king bed. We will never stay there again. So disappointing. It used to be a really nice place.
Comment from Hotel Management
12 Nov 2024 by CBI, Hotel Management
Thank you Gay for sharing your feedback. I apologize for the inconvenience. However we are starting a full renovation soon to replace everything.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by CBI, Hotel Management
I apologize for any inconvenience
by A verified traveler
Posted 9 Nov 2024
Good
Comment from Hotel Management
10 Nov 2024 by CBI, Hotel Management
Thank you for a great review!
by A verified traveler
Posted 8 Nov 2024
The Beds were comfortable. Room was clean. It was a off season so the Inn was very quiet. Loction was the other end of the outlets but very easy to get to, within a five minute drive.
Cons of the Inn was that we did not have room service daily but I think it was because it was off season. The bathroom did not have counter space for your travel products. The included breakfast did not have a selection at all. Limited to bread, bagels, muffins, juice, coffee, cereal. No hot breakfast, but again, it was off-season. If you're looking for hot breakfast, it is not at this Inn. Overall it was an affordable and clean place to stay.
Comment from Hotel Management
9 Nov 2024 by CBI, Hotel Management
Thank you for choosing Casco Bay Inn
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by CBI, Hotel Management
Thank you for a great review!
by A verified traveler
Posted 7 Nov 2024
Our room was very clean and the receptionist was so friendly. The room was on the small size.
Comment from Hotel Management
7 Nov 2024 by CBI, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 6 Nov 2024
Convenient location for the evening, good price off-season. The bathroom light flickered terribly and the milk at breakfast was sour. Got a good night sleep in an otherwise comfortable room. Wouldn’t stay here again, though.
Comment from Hotel Management
7 Nov 2024 by CBI, Hotel Management
Thank you
by A verified traveler
Posted 4 Nov 2024
it was a very pleasant stay.
Comment from Hotel Management
5 Nov 2024 by CBI, Hotel Management
Thank you for choosing Casco bay inn!
