Ratings based on 597 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Reasonable price and safe
by A verified traveler
Posted 30 Dec 2024
Overall I am impressed with the quality of service and the room was very clean
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Chris, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FREEHOLD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Nov 2024
Floors are old and came off. Never going there agat
Comment from Hotel Management
4 Dec 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Jose,I appreciate you sharing your feedback following your stay at the Red Roof Inn Freehold. I was saddened to read that your stay fell short of your expectations due to the floor not being to your liking. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I do hope that you will return to any of our other brand locations in the future. Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Michele, We at the RED ROOF INN FREEHOLD are thrilled to have earned your almost perfect scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof,your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Nov 2024
Good stay for budget hotel
Comment from Hotel Management
28 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Rahi,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FREEHOLD.I was glad you were able to have an affordable stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Oct 2024
nice location
Comment from Hotel Management
3 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Charles, Thank you for taking the time to tell us about your stay at the Red Roof Inn Freehold. I'm thrilled to read that you were pleased with the convenience of the location, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Oct 2024
I couldn’t stay , I had to leave
Comment from Hotel Management
3 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Michael, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Freehold. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you’re in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Oct 2024
It was a quick stop.
Comment from Hotel Management
11 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Jamie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FREEHOLD. At Red Roof we are happy to know that you made us your choice of stay for a quick stop. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
